About the Company
The Sunshine Coast Council – Cultural Services is dedicated to preserving and promoting the rich cultural heritage of the Sunshine Coast region. We manage a diverse portfolio of museums, galleries, and historical sites, offering engaging experiences for residents and visitors alike. Our team is passionate about community engagement, education, and the stewardship of our shared history.
Job Description
We are seeking an enthusiastic and detail-oriented Museum Assistant to join our dedicated team within the Sunshine Coast Council’s Cultural Services division. This state cultural role is based in beautiful Noosa Heads and offers a unique opportunity to contribute to the preservation and interpretation of our local heritage. The successful candidate will support the daily operations of our cultural facilities, ensuring a welcoming and informative experience for all visitors. This is a public sector role that requires a commitment to community service and cultural enrichment.
Key Responsibilities
- Assist with the daily operations of museum facilities, including opening and closing procedures.
- Provide excellent customer service to visitors, answering inquiries and providing information about exhibitions and programs.
- Process admissions, merchandise sales, and bookings using point-of-sale systems.
- Assist with the cataloging, handling, and display of collection items under supervision.
- Support the planning and delivery of educational programs and public events.
- Conduct basic administrative tasks, including data entry, record keeping, and responding to general emails.
- Monitor exhibition spaces to ensure visitor safety and security of collections.
- Maintain the cleanliness and presentation of public areas and exhibition spaces.
- Assist with inventory management of retail items and promotional materials.
- Collaborate with other team members to achieve departmental goals and initiatives.
Required Skills
- Demonstrated experience in customer service or a public-facing role.
- Excellent interpersonal and communication skills, both written and verbal.
- Basic computer literacy, including proficiency with Microsoft Office Suite.
- Strong organisational skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- A genuine interest in arts, culture, and heritage.
- Ability to handle cash and operate a point-of-sale system.
Preferred Qualifications
- A qualification in Museum Studies, Heritage Management, Arts Administration, or a related field.
- Previous experience working or volunteering in a museum, gallery, or cultural institution.
- Experience with collection management databases.
- Current First Aid and CPR certification.
Perks & Benefits
- Supportive and collaborative team environment.
- Opportunity to work in a culturally rich and engaging setting.
- Access to professional development and training opportunities.
- Generous leave entitlements and superannuation benefits (as per public sector guidelines).
- Employee assistance program.
- Contribution to the cultural vibrancy of the Sunshine Coast community.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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