About the Company
Kogan.com is an iconic Australian e-commerce company renowned for delivering a vast array of consumer electronics, home goods, fashion, and more directly to customers. We are passionate about making the latest products affordable and accessible to everyone, supported by innovative technology and a customer-centric approach. With a strong presence across Australia, we are constantly expanding our operations and team.
Job Description
We are seeking a highly motivated and detail-oriented Online Marketplace Seller Assistant to join our dynamic team. This is an excellent entry-level opportunity for individuals eager to dive into the world of e-commerce and learn the practicalities of selling on major platforms like eBay and Amazon. You will be instrumental in supporting our online operations, focusing on product listing, inventory management, customer service, and ensuring a seamless selling experience. Comprehensive training will be provided to equip you with all the necessary skills for success in this fast-paced environment.
Key Responsibilities
- Accurately list new products and update existing inventory across eBay and Amazon marketplaces.
- Monitor stock levels and process inventory adjustments to ensure product availability.
- Respond to customer inquiries, feedback, and issues in a timely and professional manner.
- Process online orders, coordinate with our logistics partners, and track shipments.
- Assist with basic data analysis to identify sales trends and opportunities for improvement.
- Contribute to optimizing product descriptions, images, and other listing content.
- Ensure all marketplace activities adhere to platform policies and company standards.
Required Skills
- Exceptional organizational and time management capabilities.
- Strong written communication skills for clear and concise product information and customer interactions.
- Proficiency in basic computer applications, including Microsoft Office Suite and internet browsers.
- A proactive and enthusiastic attitude with the ability to quickly learn new software and processes.
- High level of attention to detail and accuracy in all tasks.
Preferred Qualifications
- Prior familiarity or experience with e-commerce platforms like eBay or Amazon is beneficial but not required.
- Previous experience in a customer service, retail, or administrative support role.
- A foundational understanding of online selling principles or a strong interest in the e-commerce industry.
Perks & Benefits
- A comprehensive training program designed to foster your growth in e-commerce.
- Significant career advancement opportunities within a leading Australian online retailer.
- A supportive, collaborative, and positive team working environment.
- Exclusive employee discounts on Kogan.com's extensive range of products.
- Access to modern and well-equipped office facilities.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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