About the Company
TELUS is a dynamic and leading telecommunications company in Canada, committed to connecting Canadians through advanced technology and exceptional customer experiences. We are dedicated to innovation, fostering a culture of teamwork, and making a positive impact in the communities where we live and work. Join a company that values your growth and contributions.
Job Description
We are seeking a highly motivated and detail-oriented Remote Software Documentation Clerk to join our team. This is a 100% remote, entry-level writing role ideal for individuals looking to start their career in technical documentation and software support. You will play a crucial part in ensuring our software documentation is accurate, clear, and user-friendly. Full training will be provided, making this an excellent opportunity for candidates with a strong desire to learn and grow in a fast-paced technology environment. This flexible role allows you to contribute from anywhere in Canada, supporting our commitment to remote work.
Key Responsibilities
- Assist in the creation and maintenance of technical documentation, including user manuals, help guides, and release notes for various software products.
- Proofread and edit existing documentation for grammar, spelling, punctuation, and clarity.
- Ensure all documentation adheres to established company style guides and standards.
- Organize and manage documentation files and versions in a content management system.
- Collaborate with software developers, product managers, and other stakeholders to gather information and ensure accuracy.
- Support the documentation team with administrative tasks as needed.
- Participate in review cycles to provide feedback and implement revisions.
Required Skills
- Exceptional written communication skills in English.
- Strong attention to detail and accuracy.
- Basic proficiency with computer systems and office software (e.g., Microsoft Word, Google Docs).
- Ability to learn new software and tools quickly.
- Excellent organizational and time management abilities.
- Self-motivated with a strong work ethic and ability to work independently in a remote setting.
Preferred Qualifications
- Familiarity with any content management systems or documentation tools.
- Previous experience, even informal, in writing, editing, or proofreading.
- An interest in technology and software development.
- High school diploma or equivalent; post-secondary education in communications, English, or a related field is a plus.
Perks & Benefits
- 100% Remote Work flexibility.
- Competitive hourly wage.
- Comprehensive health, dental, and vision benefits.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Access to cutting-edge technology and tools.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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