About the Company
Ramsay Health Care is a leading global operator of private hospitals and healthcare facilities. With a commitment to delivering high-quality patient care and operational excellence, we pride ourselves on our professional teams and innovative approaches to healthcare management. Join a company that values its employees and makes a real difference in people’s lives.
Job Description
We are seeking a highly organised and efficient Virtual Scheduling Coordinator to join our professional team. This is a fully remote position, allowing you to work from anywhere within Australia. You will be responsible for managing complex scheduling needs, coordinating appointments, and ensuring seamless operational flow for a diverse group of healthcare professionals. The ideal candidate will possess exceptional communication skills, attention to detail, and a proactive approach to problem-solving in a fast-paced virtual environment. This role is critical to supporting our healthcare services and ensuring our professionals can deliver care effectively and efficiently.
Key Responsibilities
- Manage and maintain complex schedules for multiple healthcare professionals, including appointments, meetings, and on-call rotations.
- Utilise scheduling software and communication tools to coordinate with internal staff, patients, and external partners.
- Respond promptly to scheduling changes, cancellations, and urgent requests, adjusting calendars as needed.
- Communicate effectively with professionals to confirm availability, relay schedule details, and address any concerns.
- Prepare and distribute daily, weekly, and monthly schedule reports.
- Ensure all scheduling adheres to company policies, regulatory requirements, and professional preferences.
- Maintain confidentiality of patient and professional information.
- Provide administrative support as required to ensure smooth operations.
- Proactively identify and resolve potential scheduling conflicts or inefficiencies.
Required Skills
- Proven experience in a scheduling or administrative support role (1-2 years minimum)
- Excellent organisational and time management skills
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Strong verbal and written communication abilities
- Ability to work independently and manage multiple priorities in a remote setting
- High level of attention to detail and accuracy
- Problem-solving aptitude and ability to work under pressure
Preferred Qualifications
- Experience with healthcare-specific scheduling software (e.g., EPIC, Cerner, MedicalDirector)
- Previous experience working in a remote or virtual team environment
- Familiarity with medical terminology and healthcare operations
- A diploma or certificate in administration, healthcare management, or a related field
Perks & Benefits
- Competitive hourly rate
- Flexible work-from-home arrangement (100% remote)
- Comprehensive health and wellness programs
- Opportunities for professional development and career growth
- Supportive and collaborative team environment
- Employee assistance program
- Access to corporate discounts and benefits
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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