About the Company
Coastal Grand Residences & Hospitality manages exclusive luxury properties designed for discerning residents who value exceptional service and comfort. Located in the vibrant heart of Geraldton, we are committed to creating a welcoming and sophisticated environment. We believe in nurturing talent and providing a supportive atmosphere where every team member can thrive and contribute to our esteemed reputation.
Job Description
We are seeking a friendly and reliable Afternoon Concierge to join our team on a casual basis. This role is perfect for individuals looking for flexible hours in a professional and upscale environment. As the first point of contact for our residents and guests, you will play a crucial role in ensuring a seamless and positive experience. No prior concierge experience is required; we will provide comprehensive training to the right candidate who demonstrates enthusiasm, excellent communication skills, and a commitment to outstanding service.
Key Responsibilities
- Warmly greet and assist residents and visitors, providing information and directions.
- Manage incoming calls and correspondence with professionalism.
- Handle package deliveries and outgoing mail.
- Assist with amenity bookings and reservation management.
- Maintain the cleanliness and presentation of the lobby and common areas.
- Monitor security systems and report any unusual activity.
- Provide administrative support as needed to the property management team.
- Address resident inquiries and concerns efficiently and courteously.
Required Skills
- Exceptional interpersonal and verbal communication skills.
- Strong organizational abilities and attention to detail.
- A proactive and helpful attitude with a commitment to customer satisfaction.
- Basic computer proficiency (email, word processing).
- Ability to work independently and as part of a team.
Preferred Qualifications
- Previous experience in a customer service or hospitality role (even if not concierge specific).
- Knowledge of local attractions, services, and amenities in Geraldton.
- Current First Aid certification.
Perks & Benefits
- Flexible afternoon hours to suit your schedule.
- Opportunity to work in a prestigious and beautiful location.
- Supportive team environment and professional development opportunities.
- Gain valuable experience in luxury hospitality and property management.
- Competitive casual hourly rates.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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