Chiropractic Clinic Assistant – Front Desk & Patient Flow

About the Company

Precision Health & Wellness Clinic is a leading chiropractic and wellness center dedicated to providing exceptional patient care in a supportive and professional environment. Our mission is to help our community achieve optimal health through personalized treatment plans and a holistic approach to well-being. We pride ourselves on a welcoming atmosphere and a team committed to excellence.

Job Description

We are seeking a highly organized and compassionate Chiropractic Clinic Assistant to join our growing team in Mississauga, Ontario. This vital role is at the heart of our clinic, ensuring smooth daily operations, excellent patient experiences, and efficient patient flow. You will be the first point of contact for our valued patients, managing administrative tasks, assisting with patient intake, and supporting our chiropractors.

Key Responsibilities

• Warmly greet patients and visitors, managing check-ins and check-outs efficiently.
• Schedule and confirm patient appointments, handling reschedules and cancellations with professionalism.
• Manage phone calls, emails, and general inquiries, providing accurate information and directing calls appropriately.
• Process patient intake forms, update electronic health records (EHR), and ensure data accuracy.
• Verify patient insurance information and assist with billing inquiries.
• Maintain a clean, organized, and welcoming front desk and waiting area.
• Assist chiropractors with patient flow, preparing treatment rooms, and ensuring a comfortable environment.
• Manage clinic supplies inventory and place orders as needed.
• Handle payment processing and daily reconciliations.
• Provide administrative support to the clinic team as required.

Required Skills

• Exceptional customer service and interpersonal communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in computer systems and basic office software (e.g., Microsoft Office Suite).
• Ability to multitask in a fast-paced environment.
• A positive, empathetic, and professional demeanor.
• Problem-solving skills and ability to work independently or as part of a team.

Preferred Qualifications

• Previous experience in a medical office, chiropractic clinic, or customer service role.
• Familiarity with electronic health record (EHR) systems.
• Knowledge of chiropractic terminology and procedures.
• High school diploma or equivalent; post-secondary education is a plus.

Perks & Benefits

• Competitive hourly wage.
• Comprehensive health and dental benefits package.
• Paid time off and holidays.
• Opportunities for professional development and training.
• Positive and supportive work environment.
• Access to chiropractic care and wellness programs.
• Employee recognition programs.

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