About the Company
The City of Pickering is a vibrant and growing municipality dedicated to serving its residents with excellence. We foster a collaborative and inclusive environment, valuing community engagement and providing essential services that enhance the quality of life for everyone. Join our team and be a part of a dynamic public service organization.
Job Description
We are seeking an enthusiastic and dedicated City Hall Receptionist / Greeter to be the first point of contact for residents and visitors to the City of Pickering. This public-facing role is crucial for creating a welcoming and efficient environment, providing exceptional customer service, and directing inquiries appropriately. You will play a vital role in ensuring a positive experience for everyone who interacts with our municipal services. If you are a friendly, organized, and proactive individual looking to contribute to your community, we encourage you to apply.
Key Responsibilities
- Warmly greet and welcome all visitors, residents, and staff entering City Hall.
- Provide accurate information and assistance regarding City services, departments, and events.
- Efficiently direct inquiries to the appropriate personnel or department.
- Manage incoming phone calls, directing them or taking messages as needed.
- Maintain a tidy and professional reception area, ensuring informational materials are readily available.
- Assist with administrative tasks such as mail distribution, basic data entry, and scheduling appointments.
- Handle minor complaints or escalate complex issues to senior staff effectively.
- Process basic transactions or direct to appropriate service windows.
Required Skills
- Exceptional verbal communication and interpersonal skills.
- Proficiency in using standard office software (e.g., Microsoft Office Suite).
- Strong organizational abilities and attention to detail.
- Ability to multitask and manage a busy reception area.
- Professional demeanor and a positive, service-oriented attitude.
- Capacity to remain calm and helpful under pressure.
- Customer service experience in a public-facing role (1 year preferred).
Preferred Qualifications
- Experience working in a municipal or public sector environment.
- Familiarity with the City of Pickering's services and departments.
- Proficiency in additional languages relevant to the community.
- Post-secondary education in office administration or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision benefits package.
- Generous paid time off, including vacation, sick leave, and personal days.
- Defined benefit pension plan.
- Opportunities for professional development and continuous learning.
- Employee assistance program (EAP).
- Supportive and collaborative work environment.
- Access to municipal recreational facilities and programs.
- Competitive salary structure with regular reviews.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.