About the Company
Accor is a world-leading hospitality group offering unique experiences in more than 5,300 hotels and residences across 110 countries. We are committed to fostering a diverse, inclusive, and empowering environment for all our 280,000 team members globally. Join us in delivering exceptional service and creating unforgettable moments for our guests.
Job Description
Are you eager to begin a rewarding career in a dynamic and professional environment? Accor Hotels is seeking a motivated and enthusiastic Concierge Assistant to join our team in Palmerston, NT. This is an entry-level position perfect for individuals with a passion for service and a desire to learn. We provide comprehensive training to ensure your success, focusing on developing your customer service skills, operational knowledge, and professional etiquette. If you are a proactive problem-solver with excellent communication skills, we encourage you to apply and grow with us.
Key Responsibilities
- Greeting guests and visitors with a warm and professional demeanor.
- Assisting with inquiries, providing directions, and offering local recommendations.
- Managing incoming calls and directing them appropriately.
- Handling mail, packages, and deliveries.
- Maintaining a tidy and organized reception and lobby area.
- Supporting various administrative tasks as needed.
- Learning and adhering to all company policies and procedures.
- Collaborating effectively with team members to ensure smooth operations.
Required Skills
- Strong interpersonal and communication skills.
- A positive attitude and willingness to learn.
- Ability to work effectively in a team environment.
- Basic computer literacy (email, word processing).
- High level of reliability and punctuality.
- Excellent organizational skills.
- No prior professional experience is required; full training will be provided.
Preferred Qualifications
- High School Diploma or equivalent.
- Any prior experience in customer service, retail, or hospitality (even volunteer work) is a plus.
- Familiarity with the Palmerston/Darwin area.
Perks & Benefits
- Comprehensive paid training and professional development opportunities.
- Access to Accor's global employee discounts on hotel stays.
- A supportive and inclusive work environment.
- Opportunities for career advancement within a leading global hospitality group.
- Competitive salary and benefits package.
- Employee assistance program.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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