About the Company
The Ashford International Hotel & Spa is a premier destination offering exceptional guest experiences, modern amenities, and outstanding service. Located in the heart of Kent, our hotel is renowned for its comfortable accommodations, extensive leisure facilities, and high standards of cleanliness and guest satisfaction. We are committed to fostering a diverse and inclusive workplace and are proud to support international talent through sponsorship opportunities.
Job Description
We are seeking a highly motivated and experienced Executive Housekeeper to lead our dedicated housekeeping team. The successful candidate will be responsible for overseeing all aspects of our hotel’s cleanliness, appearance, and guest room maintenance, ensuring the highest standards are consistently met. This is a leadership role requiring strong organizational skills, attention to detail, and a commitment to excellence. We are pleased to offer sponsorship support for eligible international candidates who possess the required expertise and dedication to join our team.
Key Responsibilities
- Manage and supervise the daily operations of the housekeeping department, including guest rooms, public areas, and back-of-house areas.
- Develop and implement cleaning schedules, procedures, and quality control measures.
- Recruit, train, and mentor housekeeping staff, fostering a positive and productive work environment.
- Conduct regular inspections to ensure all areas meet the hotel's cleanliness and presentation standards.
- Manage departmental budget, control inventory of cleaning supplies and linen, and ensure efficient resource utilization.
- Address guest complaints and special requests related to housekeeping promptly and professionally.
- Ensure compliance with health, safety, and hygiene regulations.
- Collaborate with other departments (Front Office, Maintenance) to ensure seamless hotel operations.
- Oversee laundry operations and quality control.
- Prepare departmental reports and maintain accurate records.
Required Skills
- Minimum 4 years of progressive experience in housekeeping management within a hotel or hospitality environment.
- Proven leadership and team management abilities.
- Exceptional attention to detail and high standards of cleanliness.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks.
- Proficiency in English (written and verbal).
- Familiarity with hotel property management systems (PMS).
Preferred Qualifications
- Bachelor's degree or equivalent vocational qualification in Hospitality Management.
- Experience with hotel sustainability practices in housekeeping.
- Knowledge of multiple languages.
- First Aid and Health & Safety certifications.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits package.
- Generous holiday allowance.
- Employee discounts on hotel stays and services.
- Opportunities for professional development and career advancement.
- Support for visa sponsorship for eligible international candidates.
- Positive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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