About the Company
Provincial Outreach Services Inc. is a dedicated partner to various government agencies across British Columbia, specializing in administrative support and public service facilitation. We pride ourselves on fostering a collaborative environment where our team members contribute directly to the well-being of the communities we serve. Our commitment to excellence, integrity, and social impact drives our operations.
Job Description
Provincial Outreach Services Inc. is seeking a motivated and detail-oriented Government Adoption Services Assistant to join our team in Nanaimo. This integral office role involves providing essential administrative and logistical support to our adoption services department, ensuring smooth operations and compassionate assistance to families navigating the adoption process. The successful candidate will be a vital link in connecting individuals with critical government resources and support, contributing to positive outcomes for children and families. This is an excellent opportunity for someone with strong organizational skills and a passion for public service to make a meaningful difference.
Key Responsibilities
- Provide administrative support to the adoption services team, including scheduling appointments, managing correspondence, and maintaining accurate records.
- Assist in the preparation and processing of adoption-related documentation, ensuring compliance with provincial regulations and internal policies.
- Act as a primary point of contact for inquiries from prospective adoptive parents, providing clear and empathetic information and directing them to appropriate resources.
- Organize and maintain confidential client files, both physical and digital, with meticulous attention to detail and privacy protocols.
- Coordinate logistical aspects of workshops, information sessions, and meetings related to adoption services.
- Support the team in data entry, report generation, and tracking progress of applications.
- Collaborate with internal departments and external government agencies to streamline service delivery.
- Handle office supplies inventory and assist with general office management tasks as needed.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Strong organizational abilities and attention to detail.
- Ability to handle sensitive information with discretion and confidentiality.
- Customer service-oriented approach with empathy and professionalism.
- Proven ability to work effectively both independently and as part of a team.
- High school diploma or equivalent.
Preferred Qualifications
- Previous administrative or office support experience in a professional setting.
- Familiarity with government or social services processes.
- Post-secondary education in office administration, social sciences, or a related field.
Perks & Benefits
- Comprehensive health and dental benefits plan.
- Generous paid time off and holiday schedule.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
- Contribution to meaningful public service initiatives.
- Employee assistance program (EAP).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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