About the Company
The Queensland Government is dedicated to serving the people of Queensland by delivering essential services, fostering economic growth, and managing the state’s resources responsibly. We are committed to creating a fair, safe, and prosperous Queensland, upholding public trust through integrity, accountability, and transparency. Our diverse workforce plays a crucial role in achieving our mission, providing opportunities for professional development and a supportive work environment.
Job Description
We are seeking a highly organised and professional Government Receptionist to join our State Department Office in Brisbane. This pivotal role is the first point of contact for visitors and callers, providing essential administrative and front-desk support to ensure the smooth operation of our busy government office. The ideal candidate will possess excellent communication skills, a proactive attitude, and a commitment to public service, contributing to a welcoming and efficient environment for all stakeholders.
Key Responsibilities
- Manage incoming calls, screening and directing inquiries to the appropriate department or individual.
- Greet and assist visitors, ensuring a professional and welcoming first impression.
- Handle incoming and outgoing mail, deliveries, and couriers.
- Maintain a tidy and organised reception area and office common spaces.
- Schedule and coordinate meeting rooms and appointments.
- Provide general administrative support, including data entry, filing, and document preparation.
- Assist with office supplies management and inventory.
- Liaise with internal departments and external agencies as required.
- Adhere to all government policies and procedures, including confidentiality and security protocols.
Required Skills
- Proven experience in a reception, administrative, or customer service role (minimum 12 months).
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organisational and time management abilities.
- Professional and positive demeanour.
- Ability to multitask and prioritise in a fast-paced environment.
- Attention to detail and accuracy.
Preferred Qualifications
- A Diploma or Certificate in Business Administration or a related field.
- Experience working within a government or public sector environment.
- Knowledge of Queensland Government departmental structures.
Perks & Benefits
- Competitive annual salary with superannuation.
- Generous leave entitlements, including personal and long service leave.
- Opportunities for professional development and career progression within the public sector.
- Supportive and collaborative team environment.
- Access to employee assistance programs.
- Central Brisbane location with excellent public transport access.
- Contribution to meaningful public service initiatives.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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