Remote Inbox Assistant – Busy Professional Support

🏢 Telstra📍 Dandenong, VIC, Australia💼 Full-Time💻 Remote🏭 Telecommunications💰 50000-65000 per year

About the Company

Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, and entertainment solutions to millions of customers. We are committed to connecting people and businesses, fostering innovation, and providing exceptional customer experiences. Join our team and be part of a dynamic environment that values diversity, collaboration, and professional growth, all while making a real impact on how Australians connect.

Job Description

Are you highly organized, detail-oriented, and looking for a fully remote opportunity to support busy professionals? Telstra is seeking a dedicated Remote Inbox Assistant to help manage and streamline the digital communications of our executives and senior staff. This entry-level position requires no prior experience, as comprehensive training will be provided. You will play a crucial role in ensuring efficient communication flow, prioritizing messages, and maintaining a clear and organized inbox, allowing our professionals to focus on strategic initiatives. This is a 100% remote position, offering flexibility and the chance to contribute to a leading Australian company from anywhere within Australia.

Key Responsibilities

  • Monitor and manage multiple email inboxes for assigned professionals.
  • Prioritize incoming emails, flag urgent messages, and categorize non-urgent communications.
  • Draft and send routine email responses on behalf of professionals, adhering to communication guidelines.
  • Schedule appointments and meetings based on email correspondence and calendar availability.
  • Archive and organize past communications for easy retrieval.
  • Identify and escalate critical issues or requests to the appropriate personnel.
  • Maintain strict confidentiality and professionalism in all communications.
  • Learn and adapt to new software and communication tools as needed.

Required Skills

  • Excellent written and verbal communication skills.
  • Strong organizational abilities and attention to detail.
  • Proficiency in using email platforms (e.g., Microsoft Outlook, Gmail).
  • Ability to work independently and manage time effectively in a remote setting.
  • Proactive attitude and willingness to learn.
  • Basic computer literacy and comfort with digital tools.
  • High level of discretion and integrity.

Preferred Qualifications

  • Familiarity with calendar management tools (e.g., Google Calendar, Outlook Calendar).
  • Experience with virtual collaboration tools.
  • A quiet, dedicated home office space with reliable internet connection.

Perks & Benefits

  • Fully remote work environment.
  • Comprehensive paid training program.
  • Competitive salary and performance bonuses.
  • Flexible working hours (within core business needs).
  • Health and wellness programs.
  • Employee discounts on Telstra products and services.
  • Opportunities for career growth and skill development.
  • Supportive team culture and virtual social events.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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