HR Case Officer (Government) – Recruitment & Policy Focus

About the Company

The Victorian Department of Public Services is dedicated to enhancing the lives of citizens across Victoria through effective governance and service delivery. We foster a culture of integrity, collaboration, and continuous improvement, ensuring our workforce is equipped to meet the evolving needs of our community. Join a team committed to making a tangible difference in public service.

Job Description

We are seeking a proactive and detail-oriented HR Case Officer to join our dynamic Human Resources team. This crucial role focuses on managing complex HR cases, supporting recruitment initiatives, and interpreting and applying government policy. You will be instrumental in providing expert advice to employees and managers on a wide range of HR matters, ensuring fair and consistent application of workplace policies and procedures within a busy government environment. This is an excellent opportunity for an HR professional looking to contribute to significant public sector initiatives.

Key Responsibilities

  • Manage a diverse portfolio of HR cases including employee relations, performance management, grievances, and disciplinary matters.
  • Provide expert advice and support to managers and employees on HR policies, procedures, and industrial instruments.
  • Contribute to end-to-end recruitment processes, from job advertisement to onboarding, ensuring compliance with public sector standards.
  • Interpret and apply relevant legislation, awards, and enterprise agreements.
  • Develop and deliver training sessions on HR policies and best practices.
  • Maintain accurate and confidential HR records and documentation.
  • Participate in the review and development of HR policies and procedures to ensure they align with legislative requirements and organizational objectives.
  • Collaborate with internal stakeholders to promote a positive and productive work environment.

Required Skills

  • Proven experience in HR case management and employee relations.
  • Strong understanding of Australian employment law, industrial relations, and workplace policies.
  • Excellent verbal and written communication skills, with the ability to provide clear and concise advice.
  • Demonstrated ability to manage complex and sensitive HR matters with discretion and professionalism.
  • Proficiency in HR information systems and Microsoft Office Suite.
  • Strong analytical and problem-solving capabilities.

Preferred Qualifications

  • Tertiary qualification in Human Resources, Industrial Relations, Law, or a related field.
  • Experience working within a government or public sector environment.
  • Experience with state government recruitment platforms and processes.

Perks & Benefits

  • Competitive salary and superannuation contributions.
  • Generous leave entitlements and flexible working arrangements.
  • Opportunities for professional development and career progression within the public sector.
  • Access to employee assistance programs and wellness initiatives.
  • A supportive and collaborative team environment.
  • Contribution to meaningful public service outcomes.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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