About the Company
NFU Mutual has been a leading insurer for over a century, dedicated to serving the rural community and beyond. We are known for our exceptional customer service, integrity, and strong local presence. Joining NFU Mutual means becoming part of a trusted organisation that values its people and offers opportunities for growth and development.
Job Description
We are seeking a diligent and organised Insurance Clerk to join our friendly team in Mansfield. In this vital administrative support role, you will be responsible for a variety of tasks that ensure the smooth operation of our office and efficient client service. This is an excellent opportunity for an individual with strong organisational skills and a keen eye for detail to contribute to a respected insurance provider.
Key Responsibilities
- Process insurance applications, renewals, and policy changes accurately and efficiently.
- Maintain comprehensive and organised client records, both digital and physical.
- Assist clients with general enquiries, providing information and guidance on policy matters.
- Prepare correspondence, reports, and other documents as required.
- Handle incoming and outgoing mail and manage office supplies.
- Support the wider team with general administrative tasks, including scheduling appointments and data entry.
- Ensure compliance with company policies and regulatory guidelines.
Required Skills
- Strong organisational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- High level of accuracy and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Customer service-oriented approach.
Preferred Qualifications
- Previous administrative or office support experience (1 year minimum).
- Basic understanding of insurance principles or financial services.
- Experience with CRM software or database management.
- GCSEs (or equivalent) in English and Maths at grade C/4 or above.
Perks & Benefits
- Competitive annual salary.
- Generous holiday allowance.
- Company pension scheme.
- Life assurance.
- Opportunities for professional development and training.
- Friendly and supportive work environment.
- Employee assistance programme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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