About the Company
Mitie Group plc is a leading provider of facilities management and professional services, operating across the UK and beyond. We are dedicated to creating exceptional environments and delivering outstanding service for our clients, which include local councils, public sector bodies, and major private enterprises. With a commitment to safety, efficiency, and community, Mitie prides itself on its highly trained and professional workforce, ensuring that vital services are delivered with excellence and integrity. Joining Mitie means becoming part of a team that values its employees and invests in their development.
Job Description
We are seeking dedicated and vigilant individuals to join our team as Local Council Ward Security Patrol officers in Stoke-on-Trent. This crucial role involves patrolling designated council wards to ensure the safety and security of residents, public spaces, and council properties. You will be a visible deterrent to anti-social behaviour, provide a reassuring presence for the community, and report any incidents or concerns. Full uniform will be provided, ensuring you are well-equipped and professionally presented. This is an excellent opportunity for individuals who are reliable, have strong observational skills, and are committed to making a positive impact on their local community. Full training will be provided to successful candidates.
Key Responsibilities
- Conduct regular foot patrols within assigned local council wards and public areas.
- Monitor for any suspicious activities, security breaches, or potential hazards.
- Respond promptly and appropriately to incidents, following established procedures.
- Liaise with members of the public, providing assistance and information as required.
- Complete accurate incident reports and daily activity logs.
- Work collaboratively with local authorities and emergency services when necessary.
- Maintain a professional and approachable demeanour at all times.
- Adhere to all company policies, procedures, and safety regulations.
- Ensure uniform and equipment are well-maintained and in good order.
Required Skills
- Excellent communication and interpersonal skills
- Strong observational and problem-solving abilities
- Reliability and punctuality
- Ability to work independently and as part of a team
- Basic IT literacy for reporting purposes
- A proactive and positive attitude
- Physical fitness to conduct extensive foot patrols
Preferred Qualifications
- Previous experience in a customer service or community-facing role
- Valid SIA (Security Industry Authority) Door Supervisor or Security Guarding Licence (training can be provided for suitable candidates)
- Full UK driving licence
Perks & Benefits
- Competitive hourly pay
- Full uniform provided
- Comprehensive training and professional development opportunities
- Company pension scheme
- Paid annual leave
- Employee assistance program
- Opportunities for career progression within a large national company
- Contribution to community safety and well-being
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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