Network Security Operations (SOC) Intern – Shift Work

About the Company

Telus Communications Inc. is a leading Canadian telecommunications company committed to connecting Canadians with the best technology. We invest in the communities where we live and work, striving to create a friendlier future for all. Our innovative services and secure infrastructure are vital to our mission, and we are dedicated to fostering top talent to protect our digital landscape.

Job Description

Are you an aspiring cybersecurity professional eager to kickstart your career in a dynamic, real-world environment? Telus Communications Inc. is seeking a motivated and detail-oriented Network Security Operations (SOC) Intern to join our dedicated team in Vernon, British Columbia. This is an unparalleled opportunity to gain hands-on experience in a 24/7 Security Operations Center, monitoring and responding to security incidents that protect critical infrastructure. As an intern, you will work closely with experienced analysts, learning the intricacies of network security, threat detection, and incident response. This role involves shift work to ensure continuous coverage and offers comprehensive training, making it ideal for individuals with a strong desire to learn and contribute to a secure digital future, regardless of prior professional experience.

Key Responsibilities

• Monitor security alerts and events from various security systems including SIEM, IDS/IPS, and firewalls.
• Perform initial analysis and triage of security incidents, identifying false positives and escalating genuine threats.
• Document security incidents, investigations, and remediation steps accurately.
• Assist in the development and refinement of security playbooks and procedures.
• Participate in post-incident reviews and contribute to continuous improvement initiatives.
• Support senior SOC analysts in various security operations tasks as needed.
• Contribute to the maintenance of security tools and systems.
• Maintain awareness of current and emerging cyber threats and vulnerabilities.

Required Skills

• Foundational understanding of networking concepts (TCP/IP, DNS, VPN).
• Basic knowledge of operating systems (Windows, Linux).
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to work effectively in a team-oriented, fast-paced environment.
• Eagerness to learn and adapt to new technologies and threats.
• Ability to work various shifts, including nights, weekends, and holidays.

Preferred Qualifications

• Currently pursuing or recently completed a degree or diploma in Cybersecurity, Computer Science, Information Technology, or a related field.
• Familiarity with cybersecurity frameworks (e.g., MITRE ATT&CK, NIST).
• Basic understanding of scripting languages (e.g., Python, PowerShell).
• Knowledge of common attack vectors and mitigation strategies.
• Relevant certifications such as CompTIA Security+, Network+, or CySA+.

Perks & Benefits

• Comprehensive on-the-job training and mentorship from experienced cybersecurity professionals.
• Opportunity to work with cutting-edge security technologies and tools.
• Exposure to real-world security incidents and incident response processes.
• Pathways for professional development and potential full-time employment upon successful completion of the internship.
• Collaborative and supportive team environment.
• Access to Telus employee discount programs.
• Contribution to a critical function protecting a major telecommunications infrastructure.

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