About the Company
Coastal Plate Holdings is a distinguished hospitality group renowned for delivering exceptional dining experiences across regional Victoria. We pride ourselves on our commitment to quality ingredients, innovative menus, and unparalleled customer service. With a portfolio of award-winning restaurants, we foster a culture of excellence, professional growth, and community engagement, striving to be the employer of choice in the vibrant hospitality sector.
Job Description
We are seeking an accomplished and highly motivated Restaurant Manager to lead our premium dining establishment in Bairnsdale. This pivotal role demands a professional service expert with a passion for creating memorable guest experiences and a proven track record in operational excellence. The successful candidate will be responsible for overseeing all aspects of restaurant operations, from staff management and training to financial performance and customer satisfaction, ensuring our high standards are consistently met and exceeded.
Key Responsibilities
- Oversee daily restaurant operations, ensuring smooth service and adherence to company standards.
- Manage, train, and mentor a diverse team of front-of-house and back-of-house staff.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Monitor financial performance, including budgeting, cost control, and revenue generation.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle customer inquiries and resolve issues promptly and professionally.
- Collaborate with the kitchen team to optimize menu offerings and service flow.
- Maintain inventory levels, order supplies, and manage vendor relationships.
Required Skills
- Proven experience as a Restaurant Manager or similar leadership role in a high-volume, professional service environment.
- Exceptional leadership and team management abilities.
- Strong financial acumen and experience with budgeting and P&L management.
- Outstanding customer service and communication skills.
- In-depth knowledge of food safety, hygiene, and relevant hospitality regulations.
- Proficiency in restaurant management software (e.g., POS systems, reservation platforms).
- Ability to thrive in a fast-paced and dynamic environment.
Preferred Qualifications
- Diploma or Bachelor's degree in Hospitality Management or related field.
- Experience in fine dining or premium casual dining establishments.
- Current Responsible Service of Alcohol (RSA) certificate.
- Advanced knowledge of wine, spirits, and food pairings.
- Demonstrated success in staff development and retention.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Generous meal discounts across all Coastal Plate Holdings venues.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Relocation assistance may be available for exceptional candidates.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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