Sports & Rec Officer – Council Facility Management

About the Company

The Port Macquarie-Hastings Council is dedicated to enhancing the quality of life for our community through effective governance, sustainable development, and the provision of high-quality public services and facilities. We manage a diverse range of community assets, including numerous sports and recreational venues that are vital to the health and wellbeing of our residents. Our team is committed to fostering a vibrant, active, and connected community.

Job Description

We are seeking a dedicated and enthusiastic Sports & Rec Officer to join our team, focusing on the efficient management and promotion of council-owned sports and recreation facilities across the Port Macquarie-Hastings region. This role is crucial in ensuring our facilities are well-maintained, safe, and accessible for all community members. You will play a key role in coordinating bookings, supporting user groups, implementing programs, and contributing to the overall positive experience of facility users. This position requires strong organizational skills, excellent communication, and a passion for community recreation.

Key Responsibilities

• Coordinate and manage bookings for council sports and recreation facilities, ensuring optimal utilization and conflict resolution.
• Act as a primary point of contact for facility users, community groups, and sporting organizations, providing information and support.
• Conduct regular inspections of facilities to identify maintenance needs, safety hazards, and ensure compliance with operational standards.
• Assist in the planning, promotion, and delivery of community sports and recreation programs and events.
• Maintain accurate records of facility usage, maintenance activities, and program participation.
• Collaborate with internal council departments and external stakeholders to enhance facility offerings and user experience.
• Prepare reports on facility performance, user feedback, and program outcomes as required.
• Ensure adherence to council policies, WHS regulations, and relevant legislation.
• Provide exceptional customer service to all facility users and community members.

Required Skills

• Minimum of 2 years of experience in sports facility management, recreation coordination, or a similar customer-facing role.
• Demonstrated experience in booking systems and administrative tasks.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work effectively both independently and as part of a team.
• Current valid driver's license.

Preferred Qualifications

• Relevant tertiary qualification in Sport Management, Recreation, Leisure Studies, or a related field.
• Experience working within a local government or community service environment.
• First Aid and CPR certification.
• Knowledge of local sporting clubs and community recreation trends.

Perks & Benefits

• Competitive salary package with superannuation contributions.
• Generous leave entitlements, including parental leave.
• Access to professional development and training opportunities.
• Supportive and collaborative work environment.
• Opportunity to make a tangible impact on community health and wellbeing.
• Employee assistance program.
• Modern office facilities with free parking.

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