About the Company
The Albury Grand Hotel & Spa is a beacon of luxury and refined hospitality in the heart of Albury. We pride ourselves on delivering an unparalleled guest experience, combining elegant accommodations, exquisite dining, and world-class service. Our team is dedicated to creating memorable moments for every guest, and we seek passionate individuals who share our commitment to excellence.
Job Description
We are seeking enthusiastic and professional Valet Parking Attendants to join our esteemed team for casual evening shifts. As a Valet Parking Attendant, you will be the first point of contact for our discerning guests, setting the tone for their luxurious stay. This role requires exceptional customer service skills, a meticulous approach to vehicle handling, and the ability to work efficiently in a fast-paced environment. You will be responsible for safely and courteously parking and retrieving guest vehicles, assisting with luggage, and providing warm, welcoming interactions. If you have a passion for service and a clean driving record, we invite you to apply.
Key Responsibilities
- Greet guests upon arrival and departure with a friendly and professional demeanor.
- Safely and efficiently park and retrieve guest vehicles in designated areas.
- Maintain an organized and clean valet parking area.
- Assist guests with loading and unloading luggage and other belongings.
- Provide information and directions to guests regarding hotel amenities and local attractions.
- Handle car keys securely and maintain an accurate key log.
- Report any vehicle damage or unusual circumstances to management immediately.
- Adhere to all hotel safety and security procedures.
- Operate all vehicles in a careful and cautious manner, respecting guests' property.
- Collaborate with other hotel departments to ensure seamless guest service.
Required Skills
- Valid Australian driver's license with a clean driving record.
- Ability to drive both automatic and manual transmission vehicles.
- Excellent customer service and communication skills.
- Professional appearance and demeanor.
- Ability to work effectively in a team-oriented environment.
- Strong attention to detail and organizational skills.
- Ability to stand, walk, and run for extended periods and lift up to 25 kg.
Preferred Qualifications
- Previous experience in a valet, hospitality, or customer service role.
- Familiarity with Albury's local area and attractions.
- First Aid certification.
Perks & Benefits
- Competitive hourly wages.
- Opportunities for career growth within a luxury hotel group.
- Staff discounts on hotel services, dining, and spa treatments.
- Access to ongoing professional development and training programs.
- Supportive and collaborative team environment.
- Complimentary uniform laundering.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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