About the Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, and data. We’re committed to connecting people and businesses, driving innovation, and providing exceptional customer experiences. Our team operates across Australia, including a strong presence in Melbourne, and we embrace flexible working models to foster a dynamic and inclusive environment.
Job Description
We are seeking a highly organised and proactive WFH Operations Coordinator to join our remote Business Operations team. This role is crucial in ensuring the smooth and efficient running of our daily operations, supporting various departments and contributing to our overall strategic goals. You will be responsible for coordinating projects, managing schedules, streamlining workflows, and implementing operational improvements, all from the comfort of your home office. This is a 100% remote position, offering flexibility while maintaining high standards of performance and collaboration.
Key Responsibilities
- Coordinate and monitor daily operational activities and projects across various departments.
- Develop and implement operational procedures to improve efficiency and workflow.
- Manage and maintain operational schedules, deadlines, and project documentation.
- Facilitate communication and collaboration between remote teams and stakeholders.
- Assist in the preparation of reports, presentations, and operational summaries.
- Identify and resolve operational issues, escalating complex problems to management when necessary.
- Support the onboarding and training of new team members on operational processes.
- Utilise operational software and tools to track progress and manage resources effectively.
- Ensure compliance with company policies and industry regulations.
- Contribute to continuous improvement initiatives within the Business Operations function.
Required Skills
- Exceptional organisational and time management skills.
- Strong verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and manage multiple priorities in a remote setting.
- Problem-solving aptitude with attention to detail.
- Experience with project coordination or administrative support.
Preferred Qualifications
- A Bachelor's degree in Business Administration, Operations Management, or a related field.
- Experience with project management software (e.g., Asana, Trello, Jira).
- Familiarity with telecommunications industry operations.
- Proven experience working in a remote team environment.
Perks & Benefits
- Flexible 100% remote work environment.
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness programs.
- Generous paid leave and superannuation benefits.
- Opportunities for professional development and career growth.
- Access to a wide range of employee discounts and benefits.
- Supportive and collaborative team culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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