About the Company
Glacier Peak Martial Arts is a premier martial arts academy in Anchorage, Alaska, dedicated to fostering discipline, respect, and physical fitness through high-quality instruction in various martial arts disciplines. We pride ourselves on creating a positive, supportive, and engaging environment for students of all ages and skill levels. Our mission is to empower individuals to achieve their full potential, both on and off the mat.
Job Description
We are seeking a highly organized and customer-focused Martial Arts Dojo Assistant Manager with a strong administrative background to join our team for evening hours. This role is crucial for ensuring the smooth operation of our dojo during our busiest times, focusing primarily on administrative tasks, student support, and facility coordination. The ideal candidate will be a proactive problem-solver, possess excellent communication skills, and thrive in a dynamic, community-oriented environment. While martial arts experience is a plus, it is not required; a passion for fitness and community engagement is key.
Key Responsibilities
- Manage front desk operations during evening hours, including greeting students, parents, and visitors.
- Handle student registrations, class scheduling, attendance tracking, and membership inquiries.
- Process payments, manage student accounts, and maintain accurate financial records.
- Assist with inventory management of dojo merchandise and supplies.
- Coordinate with instructors to ensure class schedules are maintained and communicated effectively.
- Respond to phone calls and emails promptly and professionally.
- Maintain cleanliness and organization of the front desk area, lobby, and common areas.
- Assist with promotional activities and community outreach events as needed.
- Provide administrative support to the Dojo Manager and Head Instructor.
- Ensure a welcoming and positive atmosphere for all dojo members and guests.
Required Skills
- Proven experience in an administrative or customer service role.
- Excellent organizational and time management skills.
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
- Strong written and verbal communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail and accuracy in record-keeping.
- Friendly, approachable, and professional demeanor.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Experience working in a fitness center, martial arts studio, or educational environment.
- Familiarity with membership management software or scheduling platforms.
- Basic understanding of martial arts terminology or culture.
- CPR and First Aid certification.
Perks & Benefits
- Competitive hourly wage.
- Opportunity for professional growth and development.
- Complimentary martial arts classes for you and immediate family.
- Supportive and positive work environment.
- Contribution to a community-focused organization.
- Paid time off and holidays (after probation period).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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