About the Company
Cornwall Council is the unitary authority for Cornwall in the United Kingdom, responsible for a wide range of local government services. We are dedicated to serving our communities, improving the quality of life for residents, and fostering sustainable growth across the region. As an organisation committed to innovation and efficiency, we embrace modern working practices, including remote roles, to ensure we attract the best talent.
Job Description
We are seeking a highly organised and detail-oriented Remote Building Permit Processor to join our Local Government team. This is a 100% remote position, offering you the flexibility to work from anywhere within the UK. In this crucial role, you will be responsible for processing a variety of building permit applications, ensuring compliance with local regulations, and providing excellent customer service to applicants. You will work closely with other departments, architects, builders, and the public to facilitate a smooth and efficient permit process from submission to approval.
Key Responsibilities
- Receive, review, and process building permit applications for completeness and accuracy.
- Verify submitted documents against local zoning ordinances, building codes, and other relevant regulations.
- Communicate effectively with applicants to request additional information or clarify submissions.
- Coordinate with planning, building control, and other internal departments to facilitate reviews and approvals.
- Maintain accurate records of all applications, communications, and decisions within our digital systems.
- Provide professional and helpful assistance to the public regarding permit requirements and procedures.
- Prepare and issue permits, ensuring all conditions are met prior to issuance.
- Assist in the development and improvement of permit processing workflows and documentation.
Required Skills
- Proven experience in an administrative or data processing role.
- Exceptional attention to detail and accuracy.
- Strong organisational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency in using office software, including word processing, spreadsheets, and email applications.
- Ability to learn and adapt to new software systems and regulatory guidelines quickly.
- Self-motivated and capable of working independently in a remote environment.
- A reliable internet connection and a suitable home office setup.
Preferred Qualifications
- Previous experience in local government, particularly in planning, building control, or permit processing.
- Familiarity with UK building regulations and planning policy.
- Experience using permit management software or CRM systems.
- Knowledge of GIS systems or spatial data management.
Perks & Benefits
- Competitive annual salary.
- Generous annual leave allowance.
- Flexible working hours within a full-time remote setup.
- Employer-contributory pension scheme.
- Employee assistance programme for health and wellbeing.
- Opportunities for professional development and training.
- Access to a range of employee discounts and benefits.
- A supportive and collaborative remote working culture.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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