About the Company
The Queensland Government Department of Communities and Justice is dedicated to fostering strong, safe, and inclusive communities across Queensland. We deliver essential services, support vulnerable individuals, and work collaboratively to improve the quality of life for all Queenslanders. Join a team committed to making a real difference in people’s lives.
Job Description
Are you looking to kickstart your career in public service? The Queensland Government Department of Communities and Justice is seeking a motivated and enthusiastic Public Service Assistant to join our team in Mount Isa. This entry-level position is perfect for individuals eager to learn and contribute to their community. Full training will be provided, ensuring you develop the necessary skills and knowledge to excel in this rewarding role. You will play a vital role in supporting our local office operations and assisting community members with their enquiries.
Key Responsibilities
- Provide front-line customer service and assistance to the public, answering enquiries and directing them to appropriate services.
- Perform general administrative duties, including data entry, filing, managing correspondence, and scheduling appointments.
- Assist with the preparation of reports, documents, and presentations as required.
- Maintain accurate and confidential records in accordance with departmental policies.
- Support team members with various tasks to ensure the smooth operation of the office.
- Actively participate in training programs and seek opportunities for continuous professional development.
- Adhere to all departmental policies, procedures, and ethical guidelines.
Required Skills
- A strong willingness to learn and adapt to new tasks and environments.
- Excellent verbal communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- A positive attitude and a commitment to providing high-quality service.
- Basic computer literacy (e.g., using email, word processing software).
- Reliability and a strong work ethic.
Preferred Qualifications
- Completion of Year 12 or equivalent.
- Previous experience in a customer service or administrative role (not essential as full training is provided).
- Familiarity with government services or community support programs.
Perks & Benefits
- Comprehensive full training program provided.
- Opportunity to make a tangible difference in the Mount Isa community.
- Secure employment with a reputable government department.
- Generous superannuation contributions.
- Access to a range of employee benefits, including leave provisions and wellness programs.
- Clear pathways for career progression within the public sector.
- Supportive and inclusive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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