About the Company
Hilo Events & Entertainment Group is a leading organizer and manager of vibrant events across the Big Island. From cultural festivals and concerts to sports events and private gatherings, we pride ourselves on creating memorable experiences for our community and visitors. Our team is dedicated to professionalism, safety, and delivering exceptional guest service. Join us and be a part of the magic that brings Hilo to life!
Job Description
Are you looking for an exciting part-time opportunity to be at the heart of Hilo’s most dynamic events? Hilo Events & Entertainment Group is seeking enthusiastic and reliable individuals to join our team as Event Stewards / Ushers. This entry-level position requires no prior experience; we believe in providing comprehensive training to all our team members. You will play a vital role in ensuring the safety, comfort, and enjoyment of our guests during various weekend events. If you have a friendly demeanor, a commitment to excellent service, and are available for weekend shifts, we encourage you to apply!
Key Responsibilities
- Warmly greet and welcome guests upon their arrival at various event venues.
- Efficiently scan tickets, verify credentials, and guide guests to their designated seating or areas.
- Provide accurate information and assistance regarding event schedules, facilities, and general inquiries.
- Actively monitor crowd movement and behavior to ensure a safe and orderly environment.
- Enforce venue policies and procedures with a polite and firm approach when necessary.
- Assist in maintaining cleanliness and tidiness within assigned event areas.
- Promptly and professionally address guest concerns or issues, escalating complex situations to supervisors.
- Cooperate with security personnel and other event staff to execute event plans smoothly.
- Participate in pre-event briefings and post-event debriefings.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable attitude.
- Ability to work effectively as part of a diverse team.
- Reliability and punctuality for all scheduled shifts, especially weekends.
- Ability to stand, walk, and occasionally lift light items for extended periods.
- A proactive and helpful demeanor.
- Basic problem-solving abilities.
Preferred Qualifications
- Previous experience in a customer-facing role (e.g., retail, hospitality) is a plus, but not required.
- Familiarity with event management or venue operations.
- Flexibility to work evenings and holidays in addition to weekends.
Perks & Benefits
- Comprehensive paid training program.
- Flexible part-time weekend schedule.
- Opportunity to be a part of exciting community and entertainment events.
- Supportive and collaborative team environment.
- Opportunity for professional growth within the events industry.
- Competitive hourly pay.
- Direct involvement in Hilo's vibrant cultural scene.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.