About the Company
Costa Coffee is the UK’s favourite coffee shop, and the second largest coffee shop chain in the world. With a passion for coffee, people, and community, we pride ourselves on creating a welcoming atmosphere for our customers and a supportive environment for our team members. Join us and become part of a global brand dedicated to crafting the perfect cup and delivering exceptional service.
Job Description
Are you passionate about coffee and customer service but have no prior experience? This is your chance to start a rewarding career with Costa Coffee in Cardiff! We are looking for an enthusiastic and dedicated Trainee Barista / Coffee Shop Assistant to join our friendly team for daytime hours. No experience is necessary, as full comprehensive training will be provided. You will learn everything from mastering the art of coffee making to providing outstanding customer service, all while working in a vibrant and supportive environment. If you’re eager to learn, enjoy working with people, and are ready to kickstart your career in the hospitality industry, we want to hear from you!
Key Responsibilities
- Receive full training to prepare and serve a variety of coffee beverages, teas, and other drinks to Costa Coffee standards.
- Learn to operate coffee machines, grinders, and other equipment safely and efficiently.
- Assist customers with orders, provide recommendations, and ensure a positive and welcoming experience.
- Handle cash and card transactions accurately and maintain a clean till area.
- Support with food preparation and serving, including sandwiches, pastries, and other snacks.
- Maintain cleanliness and hygiene standards across the coffee shop, including seating areas, counters, and equipment.
- Restock supplies and ensure all products are readily available for service.
- Adhere to all health and safety regulations and company policies.
- Collaborate with team members to ensure smooth operations and a great customer experience.
Required Skills
- No prior experience required; full training will be provided.
- A genuine passion for coffee and customer service.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team.
- A positive attitude and willingness to learn.
- Reliable and punctual.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic numeracy skills for handling transactions.
Preferred Qualifications
- A strong desire to grow and develop within the hospitality industry.
- Enthusiasm for learning new skills and embracing challenges.
- Flexibility to work various daytime shifts, including weekends.
Perks & Benefits
- Comprehensive training program for all aspects of the role.
- Competitive hourly wage.
- Paid holidays.
- Employee discount on Costa Coffee products.
- Opportunities for career progression and development.
- A fun, supportive, and inclusive working environment.
- Uniform provided.
- Pension scheme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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