About the Company
Lehigh Valley Health Network (LVHN) is a comprehensive healthcare system dedicated to improving the health of the communities we serve. With a commitment to excellence, compassion, and innovation, we provide high-quality medical care and support services across various specialties. Our mission extends to protecting and nurturing the most vulnerable members of our society, making a profound difference in countless lives every day.
Job Description
Are you looking for a career where you can make a real difference? Lehigh Valley Health Network is seeking a passionate and dedicated individual to join our team as a Trainee Child Protection Support Assistant. This is a unique entry-level opportunity designed for individuals eager to embark on a rewarding career in child welfare, even if you have no prior experience. We provide comprehensive training and mentorship to equip you with the knowledge and skills needed to support our vital Child Protection Services team. You will play a crucial role in safeguarding children, providing essential administrative and logistical support to social workers and case managers, and contributing to a safer community for all.
Key Responsibilities
- Provide administrative support to the Child Protection Services team, including data entry, filing, and record keeping.
- Assist with scheduling appointments, meetings, and home visits for social workers.
- Prepare and organize case files, ensuring all documentation is accurate and up-to-date.
- Communicate effectively and empathetically with families, children, and external agencies under supervision.
- Support the coordination of resources and services for families, such as transportation, housing, and educational assistance.
- Maintain strict confidentiality of all sensitive information and adhere to professional ethics.
- Participate in ongoing training and professional development opportunities.
- Contribute to a supportive and collaborative team environment.
Required Skills
- High school diploma or GED equivalent.
- Strong organizational skills and and attention to detail.
- Excellent verbal and written communication abilities.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- A compassionate and empathetic approach to working with vulnerable individuals.
- Ability to maintain strict confidentiality.
- Strong desire to learn and develop a career in child protection.
- Ability to work effectively both independently and as part of a team.
Preferred Qualifications
- Some experience in an administrative or customer service role.
- Knowledge of community resources in the Allentown area.
- Bilingual proficiency (especially Spanish) is a plus.
- Demonstrated interest in social services, child welfare, or related fields.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- 403(b) retirement plan with company match.
- Extensive paid training and professional development programs.
- Opportunities for career advancement within a leading healthcare network.
- Employee assistance program (EAP).
- Tuition reimbursement.
- A supportive and mission-driven work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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