Medical Billing Coordinator – Private Practice, Professional Team

About the Company

Bayview Medical Group is a respected and well-established private medical practice proudly serving the Redcliffe community and wider Moreton Bay region. We are committed to providing exceptional patient care through a professional, supportive, and collaborative team environment. Our practice is known for its high standards and dedication to both patient well-being and staff development. Join a team where your contributions are valued and you can truly make a difference.

Job Description

We are seeking a diligent and organised Medical Billing Coordinator to join our professional team at our private practice in Redcliffe, QLD. This full-time, on-site role is crucial for ensuring the smooth and accurate processing of all medical claims and patient accounts. The ideal candidate will have a strong understanding of medical billing procedures, excellent attention to detail, and a commitment to maintaining patient confidentiality and financial accuracy. You will be an integral part of our administrative team, directly contributing to the operational efficiency and financial health of our practice.

Key Responsibilities

• Process and submit medical claims accurately and in a timely manner to Medicare, private health funds, and other third-party payers.
• Verify patient insurance eligibility and benefits, and provide estimates for patient financial responsibility.
• Follow up on unpaid or rejected claims, investigate discrepancies, and resubmit claims as necessary.
• Handle patient billing inquiries, explain statements, and facilitate payment arrangements.
• Perform daily reconciliation of payments and charges, ensuring all financial transactions are accurately recorded.
• Maintain up-to-date knowledge of medical billing regulations, coding changes, and compliance requirements.
• Assist with general administrative duties as needed to support the efficient operation of the practice.
• Collaborate with clinical and administrative staff to resolve billing-related issues.

Required Skills

• Proven experience in medical billing or a similar administrative role within a healthcare setting.
• Proficiency with medical billing software (e.g., Pracsoft, MedicalDirector, or similar).
• Exceptional attention to detail and accuracy in data entry and financial record keeping.
• Strong communication and interpersonal skills for interacting with patients and colleagues.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with medical terminology and Australian health system billing practices (Medicare, DVA, private health funds).

Preferred Qualifications

• Certificate III or IV in Medical Administration, Health Administration, or a related field.
• Experience with Best Practice software.
• A thorough understanding of MBS item numbers and their application.
• Previous experience in a private practice setting.

Perks & Benefits

• Competitive annual salary package.
• Supportive and friendly professional team environment.
• Opportunities for professional development and continuous learning.
• Modern and well-equipped clinic facilities in a desirable coastal location.
• Contribution to a practice that genuinely cares for its community.
• Work-life balance with standard business hours.

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