About the Company
The South Australian Country Fire Service (SACFS) is a volunteer-based emergency service dedicated to protecting lives, property, and the environment across regional and rural South Australia. We are a critical part of the state’s emergency response network, driven by community spirit and professional training. Our communications team is the nerve centre, dispatching our brave volunteers and coordinating responses to a wide range of incidents, from bushfires to road accidents. Joining SACFS means becoming part of a vital service that makes a tangible difference every day.
Job Description
We are seeking a highly motivated and calm individual to join our dedicated team as a Fire Communications Officer in Victor Harbor. This is an immediate hire, critical response role where you will be the first point of contact for emergency calls, dispatching resources, and coordinating vital information during critical incidents. Your ability to think quickly, communicate clearly, and maintain composure under pressure will be essential. This role plays a fundamental part in ensuring the safety and well-being of the Victor Harbor community and surrounding areas. Full training will be provided, but a proactive attitude and a commitment to public service are paramount.
Key Responsibilities
- Receive and accurately process emergency calls and requests for assistance from the public and other emergency services.
- Efficiently dispatch fire apparatus and personnel according to established protocols.
- Maintain accurate records of all incidents, resources, and communications.
- Provide clear and concise information to responding crews, including incident details, hazards, and geographical data.
- Monitor radio frequencies and maintain continuous communication with field units.
- Coordinate with other emergency services (e.g., SA Police, SA Ambulance) as required.
- Operate various communication systems, including radio, telephone, and computer-aided dispatch (CAD) software.
- Assist in emergency management planning and provide support during major incidents.
Required Skills
- Exceptional verbal and written communication skills.
- Ability to remain calm and effective under pressure.
- Strong active listening skills and attention to detail.
- Proficiency in basic computer applications and data entry.
- Ability to multi-task and prioritize effectively in a fast-paced environment.
- High level of integrity and discretion when handling sensitive information.
- Demonstrated problem-solving capabilities.
Preferred Qualifications
- Previous experience in a dispatch, call centre, or emergency services environment.
- Familiarity with emergency response protocols and geographical knowledge of the Victor Harbor region.
- Certification in first aid and/or CPR.
- Relevant tertiary qualifications in emergency management or a related field.
Perks & Benefits
- Comprehensive paid training program.
- Meaningful role contributing directly to community safety.
- Supportive team environment.
- Opportunities for professional development and career growth within emergency services.
- Competitive superannuation contributions.
- Access to employee assistance programs.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.