About the Company
Boots UK is a leading pharmacy-led health and beauty retailer, part of the Walgreens Boots Alliance. With a rich heritage of over 170 years, we are committed to providing exceptional care and services to communities across the UK. Our purpose is to help people look and feel their best, and our colleagues are at the heart of everything we do. Join us and contribute to a company that truly makes a difference in people’s lives.
Job Description
We are seeking a dedicated and detail-oriented Dispensary Assistant to join our pharmacy team in Chester. In this vital role, you will support our pharmacists in the efficient and accurate dispensing of prescriptions, manage pharmacy stock, and provide excellent customer service to our patients. This position requires strong organizational skills, a compassionate approach, and the ability to thrive in a fast-paced healthcare retail environment. You will be a key point of contact for patients, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Assist pharmacists in the accurate and safe dispensing of prescription medications.
- Manage and organize pharmacy stock, including receiving, checking, and putting away orders.
- Provide excellent customer service, handling patient queries and directing them to the appropriate healthcare professional.
- Maintain patient records and ensure confidentiality in line with GDPR regulations.
- Process sales transactions and handle cash and card payments.
- Ensure the dispensary area is kept clean, tidy, and organized according to health and safety standards.
- Assist with administrative tasks such as filing, record-keeping, and preparing prescription labels.
- Adhere to all company policies, procedures, and legal requirements.
Required Skills
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work effectively in a fast-paced environment.
- Basic computer literacy.
- A compassionate and patient-focused approach.
- Ability to work as part of a team and independently when required.
Preferred Qualifications
- Previous experience in a retail or customer service role, ideally within a pharmacy setting.
- Knowledge of pharmacy operations or medical terminology.
- NVQ Level 2 in Pharmacy Services or equivalent qualification.
- First Aid certification.
Perks & Benefits
- Competitive hourly wage with opportunities for career progression.
- Generous employee discount on Boots products and services.
- Comprehensive training and development programs.
- Company pension scheme.
- Access to exclusive health and wellbeing benefits.
- 25 days annual leave plus bank holidays (pro-rata for part-time).
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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