About the Company
Monash Health is the largest public health service in Victoria, providing safe, high-quality healthcare to one-quarter of Melbourne’s population. We are committed to caring for our community, delivering cutting-edge medical services, and fostering a supportive and innovative work environment. Our Dandenong campus plays a crucial role in delivering comprehensive health services to the diverse communities of Melbourne’s south-east.
Job Description
We are seeking a dedicated and compassionate Genetic Counselor (Assistant) to join our Medical Genetics team at Dandenong. This role is integral to supporting our Genetic Counselors in providing exceptional care to patients and their families. You will assist with various clinical and administrative tasks, ensuring the smooth operation of our genetics services. This position offers a unique opportunity to contribute to a vital area of healthcare, working alongside experienced professionals in a dynamic hospital setting.
Key Responsibilities
- Assist Genetic Counselors with patient appointments, including preparing charts and gathering relevant medical history.
- Coordinate genetic testing logistics, including sample collection, processing, and dispatch to laboratories.
- Provide administrative support such as scheduling appointments, managing referrals, and maintaining accurate patient records.
- Communicate with patients and families to provide general information and confirm appointments under supervision.
- Help maintain and organize patient educational materials and resource libraries.
- Ensure strict adherence to patient confidentiality and privacy protocols.
- Collaborate effectively with the multidisciplinary healthcare team to optimize patient care pathways.
Required Skills
- Excellent written and verbal communication skills.
- Strong organizational skills and meticulous attention to detail.
- Proficiency in using medical record systems and general office software.
- Demonstrated empathy, compassion, and sensitivity when interacting with patients and families.
- Ability to work effectively both independently and as part of a collaborative team.
- Fundamental understanding of medical terminology and healthcare processes.
Preferred Qualifications
- Certificate III or IV in Allied Health Assistance, Medical Administration, or a related field.
- Previous experience (at least 1 year) in a clinical or healthcare administrative setting, preferably within genetics or a specialist medical practice.
- Basic knowledge of genetic conditions, inheritance patterns, and genetic testing methodologies.
- Experience working within a large public health service.
Perks & Benefits
- Generous salary packaging options and competitive superannuation.
- Access to ongoing professional development, training, and educational opportunities.
- A supportive and collaborative team environment focused on patient outcomes.
- Employee assistance program and wellness initiatives.
- Opportunities for career advancement within Victoria's largest public health service.
- On-site parking and public transport accessibility.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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