Justice Department Assistant – Community Corrections

About the Company

South Australian Community Corrections Services is a vital government agency dedicated to enhancing community safety by managing offenders in the community and promoting their rehabilitation. We work collaboratively with various stakeholders to provide supervision, support, and programs that reduce reoffending and contribute to a safer South Australia. Our team in Mount Barker is committed to making a tangible difference in the lives of individuals and the wider community.

Job Description

We are seeking a dedicated and compassionate Justice Department Assistant to join our Community Corrections team in Mount Barker, South Australia. This entry-level role is crucial in providing administrative and operational support to our corrections officers, ensuring the smooth functioning of our services. You will be instrumental in managing client information, coordinating schedules, and maintaining essential records, directly contributing to the effective supervision and rehabilitation of offenders in the community.

Key Responsibilities

• Provide comprehensive administrative and clerical support to corrections officers and team leaders.
• Accurately manage and update client records, case notes, and other sensitive information within secure systems.
• Assist with the preparation, formatting, and distribution of reports, correspondence, and other official documents.
• Coordinate appointments, meetings, and interviews for clients and staff, managing calendars effectively.
• Handle incoming and outgoing communications, including phone calls, emails, and postal mail, directing inquiries appropriately.
• Maintain office supplies, equipment, and general office tidiness.
• Uphold strict confidentiality and data security protocols at all times.
• Liaise professionally with clients, their families, service providers, and other external stakeholders.
• Support the onboarding of new staff members with administrative tasks.
• Assist with basic research and information gathering as required by corrections officers.

Required Skills

• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong written and verbal communication abilities.
• Ability to handle sensitive and confidential information with discretion and integrity.
• Demonstrated attention to detail and accuracy.
• A calm and professional demeanor, even in challenging situations.
• Ability to work effectively both independently and as part of a team.
• Basic understanding of administrative procedures.

Preferred Qualifications

• Certificate III or IV in Business Administration, Legal Administration, or Community Services.
• Previous experience in an administrative or support role within a government, legal, or community services environment.
• Familiarity with record management systems and databases.
• Knowledge of the South Australian criminal justice system or community corrections principles.

Perks & Benefits

• Meaningful work that contributes directly to community safety and rehabilitation.
• Opportunities for professional development and career growth within the public service sector.
• Supportive and collaborative team environment.
• Generous superannuation contributions.
• Employee Assistance Program (EAP) for personal and professional well-being.
• Access to a range of employee benefits and discounts.
• Structured training and mentorship programs for new employees.

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