About the Company
The Tacoma Housing Authority (THA) is a leader in providing high-quality, stable, and affordable housing options in Tacoma, Washington. We are committed to fostering thriving communities, supporting economic opportunity, and promoting self-sufficiency for low-income individuals and families. THA owns and manages a diverse portfolio of housing units and administers rental assistance programs, striving to make Tacoma a better place to live for everyone.
Job Description
The Public Housing Coordinator plays a vital role in ensuring the efficient and compliant operation of public housing programs. This position involves direct interaction with residents, managing lease agreements, processing certifications, and ensuring adherence to federal, state, and local housing regulations. The Coordinator will act as a primary point of contact for residents, providing support, referrals, and information, while maintaining accurate records and contributing to a positive community environment. This role requires strong organizational skills, excellent interpersonal abilities, and a commitment to public service.
Key Responsibilities
- Manage and maintain resident files, including lease agreements, certifications, and recertifications.
- Conduct regular unit inspections to ensure compliance with housing standards and lease terms.
- Provide direct assistance and referrals to residents regarding housing policies, community resources, and grievance procedures.
- Process rent payments, track arrears, and initiate appropriate actions in cases of non-payment or lease violations.
- Collaborate with maintenance staff to address property repairs and ensure timely resolution of resident concerns.
- Prepare and submit accurate reports to ensure compliance with HUD and other regulatory requirements.
- Assist in the development and implementation of community engagement initiatives and resident programs.
Required Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Ability to work effectively with diverse populations.
- Knowledge of fair housing laws and regulations.
- Problem-solving and conflict resolution skills.
- Valid Washington State Driver's License.
Preferred Qualifications
- Associate's or Bachelor's degree in Public Administration, Social Work, or a related field.
- Experience with housing management software (e.g., Yardi, Elite).
- Bilingual proficiency (e.g., Spanish, Vietnamese, Tagalog).
- Certification in Public Housing Management.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- Retirement plan with employer contributions.
- Life and disability insurance.
- Employee assistance program.
- Professional development and training opportunities.
- Positive work-life balance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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