About the Company
Hilton Sunderland offers a prime location in the heart of the city, providing exceptional service and a comfortable stay for all guests. As part of the globally recognized Hilton brand, we pride ourselves on creating memorable experiences through our dedication to quality, hospitality, and our team members. Join our dynamic team and be a part of a company that values growth, diversity, and guest satisfaction.
Job Description
We are seeking a diligent and detail-oriented Room Attendant to join our housekeeping team. This entry-level position is perfect for individuals who take pride in their work and are committed to ensuring our hotel rooms and public areas are clean, tidy, and welcoming for our guests. Full training will be provided, making this an excellent opportunity to start your career in the hospitality industry with a world-leading hotel brand.
Key Responsibilities
- Clean and service assigned guest rooms daily according to Hilton's brand standards, including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms.
- Replenish amenities and supplies in guest rooms.
- Report any maintenance issues, safety hazards, or damaged items promptly.
- Handle guest requests and complaints courteously and efficiently.
- Maintain cleanliness and organization of linen closets and work areas.
- Adhere to all health and safety regulations.
- Work collaboratively with other team members to ensure smooth operations.
- Respond to special requests from guests, such as delivering extra towels or toiletries.
Required Skills
- Reliability and punctuality
- Strong attention to detail
- Ability to work independently and as part of a team
- Good communication skills
- Physical stamina and ability to lift, bend, and stand for extended periods
- A positive attitude and willingness to learn
Preferred Qualifications
- Previous experience in a cleaning or customer service role (not essential, as full training will be provided)
- Familiarity with health and safety guidelines
Perks & Benefits
- Competitive hourly wage
- Comprehensive training program
- Opportunities for career progression within Hilton worldwide
- Team member travel discounts and discounted rates for family & friends
- Free meals on duty
- Uniform provided and laundered
- Pension scheme
- Access to exclusive employee well-being programs
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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