Theme Park Mascot Handler – Escort Characters, Fun Job

About the Company

Twinlakes Park is one of the UK’s leading family theme parks, nestled in the heart of Leicestershire. We offer a fantastic day out for all ages with thrilling rides, animal adventures, and captivating live entertainment. Our mission is to create unforgettable magical moments for every guest, and our dedicated team is at the heart of making this happen. Join us in bringing joy and laughter to thousands of visitors each year!

Job Description

Are you bursting with energy, enthusiasm, and a love for creating magical moments? Twinlakes Park is seeking a cheerful and dependable Theme Park Mascot Handler to bring our beloved characters to life! This ‘fun job’ is perfect for individuals who enjoy interacting with guests, embracing the spotlight, and contributing to an unforgettable theme park experience. You’ll be the friendly face (or the handler behind the face!) ensuring our mascots are safe, engaging, and ready to spread happiness throughout the park.

Key Responsibilities

  • Safely and enthusiastically escort theme park mascots around designated areas.
  • Assist performers in and out of mascot costumes, ensuring proper wear and safety protocols are followed.
  • Maintain positive and engaging interaction with park guests, especially children, while in character zones.
  • Ensure mascot costumes are clean, well-maintained, and stored correctly.
  • Monitor mascot performers for signs of fatigue or discomfort, providing breaks and water as needed.
  • Act as a liaison between mascot performers and park management/guests.
  • Adhere strictly to character guidelines and park safety regulations.
  • Assist with special events, parades, and photo opportunities as required.
  • Uphold the magical reputation of our characters at all times.

Required Skills

  • Excellent communication and interpersonal skills.
  • A naturally friendly, outgoing, and energetic personality.
  • Ability to work effectively in a fast-paced, high-energy environment.
  • Reliability and a strong sense of responsibility.
  • Comfortable interacting with large crowds, particularly children.
  • Good physical stamina and ability to walk/stand for extended periods.
  • A genuine passion for creating memorable guest experiences.

Preferred Qualifications

  • Previous experience in customer service or entertainment roles.
  • Knowledge of basic first aid.
  • Experience working with children in a professional setting.
  • Ability to improvise and adapt to various situations while maintaining character integrity.

Perks & Benefits

  • Competitive hourly wage.
  • Free park admission for yourself and immediate family.
  • Discounts on food, beverages, and merchandise.
  • Training and development opportunities.
  • A fun, supportive, and dynamic work environment.
  • The chance to be a part of creating lasting memories for families.

How to Apply

If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:

  • An up-to-date Resume or CV
  • A brief cover letter summarizing your experience and motivation

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.

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