About the Company
Aviva plc is a leading international savings, pensions, and insurance group. We help our 18.5 million customers make the most of life by providing a wide range of products and services, including car, home, health and life insurance, pensions, and investments. With a strong commitment to digital innovation and customer-centric design, we’re building a future where financial planning is simpler, more accessible, and truly beneficial for everyone. Join our dynamic team in Norwich and contribute to solutions that impact millions.
Job Description
We are seeking an enthusiastic and skilled UX Designer to join our innovative digital product team based in Norwich. You will be instrumental in creating intuitive, engaging, and effective user experiences across our diverse product portfolio. This role involves understanding user needs, translating them into design solutions, and collaborating closely with product managers, developers, and other designers to bring these visions to life. You’ll work on critical projects that directly impact our customers’ financial well-being, from initial concept to launch and iteration.
Key Responsibilities
- Conduct user research, including interviews, surveys, and usability testing, to understand user behaviors and pain points.
- Create user flows, wireframes, prototypes, and high-fidelity mockups to communicate design ideas.
- Collaborate with product owners, business analysts, and developers to define and implement innovative solutions for the product direction, visuals, and experience.
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
- Iterate on designs based on user feedback, data analysis, and technical constraints.
- Champion UX best practices and contribute to the evolution of our design system.
Required Skills
- Proven experience as a UX Designer or similar role.
- Proficiency in design and prototyping tools (e.g., Figma, Sketch, Adobe XD).
- Strong understanding of user-centered design principles, usability, and accessibility standards.
- Experience with user research methodologies and ability to translate insights into design solutions.
- Excellent communication, presentation, and interpersonal skills.
- A strong portfolio showcasing a range of UX design projects.
Preferred Qualifications
- Bachelor's or Master's degree in Human-Computer Interaction, Design, Psychology, or a related field.
- Experience working in a large enterprise or financial services environment.
- Familiarity with agile development methodologies.
- Knowledge of front-end development (HTML, CSS, JavaScript) is a plus.
Perks & Benefits
- Competitive annual leave allowance with the option to buy/sell days.
- Generous pension scheme and life assurance.
- Flexible working options to support work-life balance.
- Comprehensive health and wellness programs.
- On-site gym, cafeteria, and collaborative workspaces.
- Opportunities for professional development and career progression.
- Employee discounts on Aviva products and services.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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