About the Company
Metro Inc. is a leading Canadian food and pharmacy retailer, operating a vast network of supermarkets and drugstores across Quebec and Ontario. With a commitment to innovation and customer service, Metro is expanding its digital presence and looking for passionate individuals to support its growing online operations. We foster a dynamic work environment focused on collaboration, flexibility, and making a positive impact on the communities we serve.
Job Description
Are you looking for a highly flexible, remote opportunity that fits around your personal life? Metro Inc. is seeking a detail-oriented and reliable Virtual Order Processor to join our expanding e-commerce team. This entry-level position is perfect for individuals seeking work-life balance, allowing you to manage tasks during hours that suit you best, even during ‘nap-time’! As a Virtual Order Processor, you will play a crucial role in ensuring our online orders are processed accurately and efficiently, contributing to a seamless customer experience. Full training will be provided, so no prior experience is necessary.
Key Responsibilities
- Accurately review and process online customer orders within specified timelines.
- Verify order details, product availability, and shipping information.
- Liaise with internal teams for any order discrepancies or special requests.
- Maintain a high level of data accuracy and attention to detail.
- Utilize internal systems and software for order management.
- Contribute to continuous improvement of order processing workflows.
- Communicate effectively and professionally with colleagues virtually.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection and a quiet home workspace.
- Self-motivated and able to work independently.
- Effective written communication skills.
- Ability to adapt to flexible work schedules.
Preferred Qualifications
- Familiarity with e-commerce platforms or online ordering systems (asset, not required).
- Experience in a data entry or administrative support role (asset, not required).
- Bilingualism (French/English) is an asset for our Quebec operations.
- A passion for customer satisfaction and efficient service.
Perks & Benefits
- Competitive hourly wage.
- Flexible part-time schedule tailored to your availability.
- 100% remote work, ideal for work-life balance.
- Comprehensive training program provided.
- Opportunity to join a leading Canadian retailer.
- Employee discount program.
- Supportive and inclusive virtual team environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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