About the Company
Telstra is Australia’s leading telecommunications and technology company, offering a wide range of services including mobile, internet, and entertainment. We are committed to connecting people, fostering innovation, and creating a better future for our customers and communities across Australia and globally. Join our team and be part of a company that is shaping the digital landscape.
Job Description
Are you a highly organized individual with excellent communication skills looking for a remote opportunity? Telstra is seeking a WFH Messaging Coordinator to join our dynamic team. This entry-level role is perfect for motivated individuals eager to start a career in digital communications from the comfort of their home. You will be responsible for managing and coordinating various messaging platforms, ensuring timely and accurate information dissemination, and providing support to internal teams. Full training will be provided to help you succeed in this vital role. This is a 100% remote position, offering a flexible roster to accommodate work-life balance.
Key Responsibilities
- Monitor and manage inbound and outbound digital messages across various platforms.
- Coordinate communication schedules and ensure timely delivery of information.
- Respond to inquiries and escalate issues to appropriate departments when necessary.
- Maintain accurate records of all communications and interactions.
- Assist in creating and proofreading messaging content.
- Collaborate with internal teams to ensure consistent messaging.
- Provide administrative support as required.
Required Skills
- Excellent written and verbal communication skills.
- Proficiency in using basic computer applications and web browsers.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a dedicated home office setup.
- Eagerness to learn and adapt to new technologies.
Preferred Qualifications
- Previous experience in a customer service or administrative role (even if informal).
- Familiarity with various social media or messaging platforms.
- Experience with remote work tools (e.g., video conferencing software).
- A positive attitude and a proactive approach to problem-solving.
Perks & Benefits
- 100% Remote Work: Enjoy the flexibility and comfort of working from home.
- Flexible Roster: Work hours designed to fit your lifestyle.
- Comprehensive Training: Full support and training provided for all aspects of the role.
- Career Growth Opportunities: Pathways for advancement within Telstra.
- Supportive Team Environment: Join a collaborative and encouraging team.
- Access to Telstra Employee Discounts and Benefits.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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