About the Company
Fidelity National Title, a member of the Fidelity National Financial (FNF) family of companies, is a leading provider of title insurance and settlement services. With a rich history of over 150 years, we are dedicated to protecting property rights and facilitating secure real estate transactions. Our team is comprised of industry experts committed to delivering exceptional service, fostering growth, and embracing innovation across the nation. We pride ourselves on our robust network, cutting-edge technology, and a culture that values integrity, teamwork, and client success.
Job Description
We are seeking a highly motivated and detail-oriented Escrow / Closing Assistant to join our fast-paced team in Sacramento. This critical role provides comprehensive administrative support to our Escrow Officers, ensuring smooth and efficient real estate closings. The ideal candidate will thrive in a dynamic environment, possess excellent organizational skills, and demonstrate a proactive approach to managing multiple priorities. You will be instrumental in preparing documentation, communicating with clients and agents, and maintaining meticulous records to uphold our commitment to accuracy and customer satisfaction.
Key Responsibilities
- Assist Escrow Officers with all aspects of the escrow process from opening to closing.
- Prepare and organize closing documents, ensuring accuracy and completeness.
- Communicate professionally with clients, real estate agents, lenders, and other parties involved in transactions.
- Order and review necessary reports, including title searches, tax certificates, and HOA documents.
- Manage escrow files, maintain confidentiality, and ensure compliance with company policies and industry regulations.
- Process incoming and outgoing mail, emails, and phone calls efficiently.
- Schedule closings, coordinate appointments, and prepare closing packages.
- Assist with post-closing procedures, including recording documents and distributing funds.
- Perform general administrative duties such as filing, scanning, and data entry.
Required Skills
- Minimum of 1.5 years (18 months) experience in a fast-paced administrative or office support role.
- Exceptional organizational and time management skills with strong attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent written and verbal communication skills.
- Ability to prioritize tasks and work effectively under pressure to meet deadlines.
- Strong problem-solving abilities and a proactive work ethic.
- High school diploma or equivalent.
Preferred Qualifications
- Previous experience in the real estate, title, mortgage, or legal industry.
- Familiarity with escrow or title software systems (e.g., SoftPro, RamQuest).
- Associate's or Bachelor's degree in a related field.
- Notary Public commission or willingness to obtain one.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and company holidays.
- Opportunities for professional development and career advancement.
- Employee assistance program.
- Dynamic and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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