About the Company
The Sunshine Coast Community Services Society is a vital non-profit organization dedicated to fostering a healthy, strong, and inclusive community for all residents of the Sunshine Coast. We offer a wide range of programs and services, including family support, housing assistance, and food security initiatives. Our team is committed to making a tangible difference in people’s lives through compassionate and effective service delivery.
Job Description
Join our team in Sechelt as a Government Food Assistance Processor. This office-based role is crucial for ensuring the efficient and accurate processing of food assistance applications, helping community members access essential resources. You will be responsible for reviewing applications, verifying eligibility, maintaining confidential client records, and communicating with applicants. This is an entry-level position where comprehensive training will be provided, making it an ideal opportunity for individuals passionate about community service and administrative excellence.
Key Responsibilities
- Process and review applications for government food assistance programs with meticulous attention to detail.
- Verify applicant eligibility based on defined criteria and program requirements.
- Accurately input and update confidential client information into database systems.
- Communicate professionally with applicants, both in writing and verbally, to clarify information or provide status updates.
- Maintain strict confidentiality of all client data and sensitive information at all times.
- Adhere to all organizational policies, procedures, and government regulations.
- Assist with general administrative tasks as required to support program operations and team objectives.
Required Skills
- Exceptional attention to detail and accuracy in data entry and processing.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent verbal and written communication skills.
- Demonstrated ability to handle confidential information with discretion and integrity.
- A compassionate and client-focused approach to service delivery.
- Ability to work effectively and collaboratively in an office-based team environment.
Preferred Qualifications
- Previous experience in an office administrative or data entry role is considered an asset, but not required.
- Familiarity with social assistance programs or the non-profit sector.
- A strong commitment to community service and social justice initiatives.
- Completion of a secondary school diploma or equivalent.
Perks & Benefits
- Competitive annual salary and a comprehensive benefits package (health, dental, vision).
- Generous paid time off and statutory holidays.
- Opportunities for professional development and continuous learning.
- A supportive, inclusive, and collaborative office work environment.
- The chance to make a tangible and positive difference in the lives of Sechelt residents.
- Employee assistance program for personal and professional support.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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