About the Company
Tasmanian Workforce Solutions is a leading consultancy dedicated to fostering positive and productive workplace relations across Tasmania. We partner with businesses of all sizes, offering expert advice and support in industrial relations, human resources, and compliance. Our team is committed to upholding fair work principles and ensuring equitable outcomes for employers and employees alike. We pride ourselves on our collaborative culture, professional development opportunities, and our impact on the Tasmanian business community.
Job Description
We are seeking a diligent and empathetic Fair Work Support Officer to join our dynamic Industrial Relations team. This role is crucial in providing essential support and guidance on complex workplace matters, ensuring compliance with Australian industrial relations legislation, including the Fair Work Act. The successful candidate will assist clients and internal teams with inquiries, documentation, and case management, contributing to the fair resolution of workplace disputes and the promotion of best practice employment standards. This is an excellent opportunity for an individual with a strong commitment to fairness and an interest in workplace law to develop their career within a supportive and expert environment.
Key Responsibilities
- Provide first-level support and advice to clients on Fair Work Act provisions, awards, agreements, and workplace policies.
- Assist in the preparation of detailed advice, reports, and correspondence related to industrial relations matters.
- Manage and track client inquiries and cases, ensuring timely and accurate responses and resolutions.
- Support senior Industrial Relations consultants in conciliation, mediation, and tribunal proceedings.
- Conduct research on industrial relations legislation, case law, and industry benchmarks.
- Maintain accurate and confidential records of all interactions and case details.
- Contribute to the development and delivery of training materials on Fair Work compliance.
- Collaborate with internal teams to ensure a consistent and high-quality service delivery.
Required Skills
- Demonstrated understanding of Australian industrial relations principles and the Fair Work Act.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly.
- Strong research and analytical capabilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- High level of attention to detail and organizational skills.
- Ability to work autonomously and as part of a collaborative team.
- Strong problem-solving skills and a proactive approach to tasks.
Preferred Qualifications
- A tertiary qualification in Law, Human Resources, Industrial Relations, or a related field.
- Previous experience in a support role within an HR, legal, or industrial relations context.
- Experience with case management systems.
- Membership in relevant professional associations.
Perks & Benefits
- Competitive salary and superannuation contributions.
- Hybrid work model for flexibility.
- Opportunities for professional development and career progression.
- Supportive and collaborative team environment.
- Employee assistance program.
- Modern office facilities in Glenorchy.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.