Chiropractic Clinic Assistant – Front Desk & Patient Flow

About the Company

Milwaukee Wellness Center is a leading chiropractic clinic dedicated to improving the health and well-being of our community. We provide personalized care, focusing on holistic approaches to pain relief, recovery, and preventative wellness. Our friendly and professional team creates a supportive environment for both our patients and staff.

Job Description

We are seeking a highly motivated and detail-oriented Chiropractic Clinic Assistant to join our team. This vital role focuses on front desk operations and ensuring a smooth patient flow throughout the clinic. You will be the first point of contact for our patients, responsible for creating a welcoming atmosphere, managing appointments, handling patient inquiries, and assisting with administrative tasks to support our chiropractors and therapists.

Key Responsibilities

• Greet and check-in patients with a warm and friendly demeanor.
• Manage patient scheduling, appointments, and cancellations efficiently using clinic software.
• Answer phone calls, respond to emails, and address patient questions professionally.
• Process new patient paperwork, update patient records, and ensure accuracy of information.
• Collect payments, process insurance verification, and handle basic billing inquiries.
• Maintain cleanliness and organization of the reception area and waiting room.
• Assist with patient flow, guiding patients to treatment rooms and preparing them for their appointments.
• Provide administrative support to chiropractors and other clinic staff as needed.

Required Skills

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in basic computer applications (MS Office, email).
• Ability to work effectively in a fast-paced environment.
• A positive attitude and a genuine desire to help others.
• High school diploma or equivalent.

Preferred Qualifications

• Previous experience in a medical office, chiropractic clinic, or customer service role.
• Familiarity with medical scheduling software (e.g., ChiroFusion, Jane App).
• Knowledge of basic medical terminology and insurance processes.

Perks & Benefits

• Competitive hourly wage.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• Complimentary chiropractic care for employees.
• Opportunities for professional development and growth.
• Supportive and collaborative work environment.

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