About the Company
Hilton Worldwide is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties with more than 971,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton has welcomed more than 3 billion guests in its 100-year history. Hilton also manages an award-winning customer loyalty program, Hilton Honors.
Job Description
We are seeking a dynamic and highly organized Conference Assistant to join our dedicated events team at Hilton London Canary Wharf. In this pivotal role, you will support the successful execution of conferences, meetings, and events from inception to completion. You will work closely with clients, suppliers, and internal departments to ensure seamless operations and an exceptional experience for all attendees. This is an exciting opportunity for an individual with a passion for events and hospitality to grow within a globally recognized brand.
Key Responsibilities
- Assist Conference & Events Managers in planning and executing various events, including corporate meetings, conferences, and social gatherings.
- Serve as a primary point of contact for clients before, during, and after events, addressing inquiries and ensuring client satisfaction.
- Coordinate logistical arrangements, including room setup, AV equipment, catering, and guest amenities.
- Prepare event materials suchates, registration forms, and signage.
- Manage event schedules and timelines, ensuring all activities run smoothly and on time.
- Liaise with internal departments such as Food & Beverage, Banqueting, and Housekeeping to ensure seamless service delivery.
- Support administrative tasks, including processing invoices, maintaining event records, and preparing post-event reports.
- Anticipate client needs and proactively resolve any issues that may arise during events.
- Maintain a professional and welcoming demeanor with all clients and guests.
Required Skills
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced, dynamic environment.
- Customer-focused with a commitment to delivering high-quality service.
- Problem-solving skills and ability to handle unexpected situations calmly and efficiently.
- Flexibility to work evenings and weekends as required by event schedules.
Preferred Qualifications
- Previous experience in an event coordination, hospitality, or administrative role.
- Knowledge of event management software.
- A degree or diploma in Hospitality Management, Event Management, or a related field.
Perks & Benefits
- Competitive salary and benefits package.
- Travel and hotel discounts across Hilton's global portfolio.
- Opportunities for career development and advancement.
- Comprehensive training programs.
- Access to an employee assistance program.
- Complimentary meals during shifts.
- Positive and supportive work environment.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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