About the Company
Gateshead Council is dedicated to serving the community of Gateshead, providing a wide range of essential public services. We are committed to fostering a supportive and inclusive work environment where every employee can thrive and contribute to the well-being of our residents. Our mission is to make Gateshead a great place to live, work, and visit, through efficient and effective public administration.
Job Description
We are seeking a diligent and organised Local Authority Billing Clerk to join our finance team. This entry-level role is crucial for ensuring the accurate and timely processing of bills and invoices related to local authority services. You will be responsible for maintaining precise financial records, assisting with enquiries, and supporting the overall billing operations. Full training will be provided to the successful candidate, making this an excellent opportunity for individuals looking to start a career in local government finance. Enjoy a stable work environment with no weekend shifts, allowing for a healthy work-life balance.
Key Responsibilities
- Process and issue invoices and bills for various local authority services accurately and efficiently.
- Maintain up-to-date and accurate billing records and customer accounts.
- Handle customer enquiries regarding bills and payments, providing clear and helpful information.
- Reconcile billing data with payment records to ensure consistency.
- Assist in the preparation of financial reports related to billing activities.
- Collaborate with other departments to resolve billing discrepancies.
- Adhere to all financial regulations and council policies.
- Contribute to continuous improvement initiatives within the billing department.
Required Skills
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Good communication skills, both written and verbal.
- Ability to work effectively both independently and as part of a team.
- A strong willingness to learn and adapt to new systems and processes.
Preferred Qualifications
- GCSEs (or equivalent) in English and Maths at grade C/4 or above.
- Previous experience in an administrative or office support role (even if not directly billing-related).
- Familiarity with financial software or databases.
- An understanding of local government functions and services.
Perks & Benefits
- Generous annual leave entitlement.
- Comprehensive pension scheme.
- Employee assistance program.
- Opportunities for professional development and training.
- Secure and stable employment within a public sector organisation.
- Fixed Monday-Friday work schedule (no weekends).
- Supportive team environment.
- Convenient access to public transport links.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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