About the Company
The City of Boise is dedicated to serving its community with integrity, transparency, and innovation. We are committed to fostering a vibrant and sustainable city for all residents, providing essential services and supporting a high quality of life. Joining our team means becoming part of a forward-thinking organization that values its employees and the vital work they do for the public.
Job Description
The City of Boise is seeking a diligent and detail-oriented Local Authority Billing Clerk to join our Finance Department. This critical role involves processing utility bills, managing customer accounts, and ensuring accurate financial records for various city services. The ideal candidate will possess strong organizational skills, a commitment to accuracy, and a passion for public service. This is a full-time position with a Monday-Friday schedule, guaranteeing your weekends are always free.
Key Responsibilities
- Process and generate accurate utility bills for city services including water, sewer, and sanitation.
- Manage and update customer billing accounts, including new service setups, transfers, and disconnections.
- Reconcile daily payments and deposits, ensuring proper allocation to customer accounts.
- Respond to customer inquiries regarding billing statements, usage, and payment options.
- Investigate and resolve billing discrepancies and customer complaints promptly and professionally.
- Maintain organized and confidential financial records in compliance with city policies.
- Collaborate with other departments to ensure seamless service delivery and accurate billing data.
- Prepare reports on billing activities, collections, and outstanding balances.
Required Skills
- High school diploma or GED equivalent.
- Minimum 2 years of experience in billing, accounts receivable, or a related administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong data entry skills with a high degree of accuracy.
- Excellent communication and interpersonal skills.
- Ability to handle confidential information with discretion.
- Strong organizational and time management abilities.
Preferred Qualifications
- Associate's degree in Accounting, Finance, or Business Administration.
- Experience with governmental accounting software or utility billing systems.
- Knowledge of local government operations and public sector finance.
Perks & Benefits
- Comprehensive medical, dental, and vision insurance.
- Generous paid time off, including holidays and sick leave.
- Participation in a robust public employee retirement system.
- Opportunities for professional development and training.
- Life insurance and disability coverage.
- Employee assistance program.
- Stable work environment with no weekend shifts.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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