About the Company
Salesforce is a global leader in customer relationship management (CRM), uniting marketing, sales, commerce, service, and IT teams with customer 360, one integrated CRM platform. We are committed to fostering a workplace that is diverse, inclusive, and empowering, where every employee can thrive and contribute to our mission of innovation and customer success. Beyond business, Salesforce champions social good, leveraging our technology and resources to drive positive change in communities worldwide.
Job Description
Are you passionate about making a difference and connecting people to important causes from the comfort of your own home? Salesforce is seeking a highly motivated and enthusiastic Online Civic Engagement Assistant to join our remote team. This is an entry-level opportunity where full training will be provided to help you develop crucial skills in digital advocacy and community management. You will play a vital role in supporting our civic engagement initiatives, helping to amplify voices, foster discussions, and drive participation in important online campaigns. If you have excellent communication skills, a keen eye for detail, and a desire to learn and grow in a fast-paced virtual environment, we encourage you to apply.
Key Responsibilities
- Monitor various online platforms, forums, and social media channels for civic discussions and relevant trends.
- Assist in the creation and distribution of engaging online content, including social media posts, newsletters, and website updates.
- Respond to community inquiries, comments, and messages in a timely and professional manner, fostering a positive online environment.
- Compile and analyze data related to online engagement metrics, providing insights for campaign optimization.
- Support the coordination of virtual events, webinars, and online meetings focused on civic participation.
- Collaborate with internal teams to ensure consistent messaging and effective outreach strategies.
- Maintain organized records of online interactions and campaign progress.
Required Skills
- Strong written and verbal communication skills.
- Proficiency with basic office software (e.g., Google Workspace, Microsoft Office Suite).
- Ability to learn and adapt to new online tools and platforms quickly.
- Reliable internet connection and a dedicated, quiet home workspace.
- Exceptional organizational skills and attention to detail.
- A genuine passion for civic engagement, community building, and social impact.
- Ability to work independently and manage time effectively in a remote setting.
Preferred Qualifications
- Some college coursework completed in political science, communications, marketing, or a related field.
- Previous volunteer experience in advocacy, community organizing, or non-profit organizations.
- Familiarity with various social media platforms and online community management principles.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and company holidays.
- 401(k) retirement plan with company matching.
- Opportunities for continuous professional development and training.
- Flexible work schedule within core business hours.
- Employee assistance program for personal and professional support.
- Remote work stipend to support home office setup and utilities.
- Access to a global network of innovative professionals.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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