About the Company
Ipsos is one of the largest market research and polling companies globally, operating in 90 markets and employing over 18,000 people. Our passionately curious research professionals, analysts, and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions, and motivations of citizens, consumers, patients, customers, or employees. We are dedicated to delivering accurate and relevant data to help our clients make smarter decisions.
Job Description
Ipsos is seeking a highly organized and self-motivated Online Survey Panel Manager to join our dynamic remote team. This pivotal role involves overseeing and engaging with our online survey participants, ensuring the health and activity of our panels. You will play a crucial part in maintaining a consistent supply of high-quality data for our market research projects. This is a 100% remote position offering flexible hours, perfect for individuals who thrive independently and are passionate about understanding public opinion and consumer behaviour. Comprehensive training will be provided, making this an ideal opportunity for those looking to build a career in market research.
Key Responsibilities
- Monitor panelist engagement and activity levels across various online survey panels.
- Develop and implement strategies for panelist recruitment, retention, and re-engagement.
- Provide timely and effective support to panel members, addressing inquiries and technical issues.
- Ensure the integrity and quality of collected data, adhering to privacy policies and ethical guidelines.
- Collaborate with project managers and research teams to meet specific panelist requirements for surveys.
- Analyze and report on key panel performance metrics, identifying trends and areas for improvement.
- Contribute to the continuous optimization of panel management processes and tools.
Required Skills
- Exceptional organizational skills and meticulous attention to detail.
- Strong written communication skills for clear and effective panelist engagement.
- Basic proficiency in computer usage and willingness to quickly learn new software platforms.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
- Proactive problem-solving abilities and a self-starter attitude.
- Reliable internet connection and a dedicated home workspace.
Preferred Qualifications
- Previous experience in an administrative, customer service, or data entry role.
- Familiarity with online survey platforms or community management tools.
- A demonstrated interest in market research, data collection, or human behaviour.
Perks & Benefits
- Competitive annual salary with performance-based incentives.
- Comprehensive health, dental, and vision insurance benefits.
- Flexible working hours to promote work-life balance.
- Opportunities for professional development and career advancement within a global organization.
- A supportive and collaborative remote team culture.
- Generous paid time off and company holidays.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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