About the Company
Wagamama is a leading pan-Asian restaurant chain, renowned for its fresh, nourishing food and vibrant, communal dining experience. With a commitment to innovation and customer satisfaction, we believe in feeding the soul as well as the body. Join our team and be part of a culture that celebrates collaboration, learning, and growth.
Job Description
Are you passionate about food and people, but have no prior experience in hospitality? No problem! Wagamama in Guildford is looking for enthusiastic and positive individuals to join our front-of-house team as Server / Wait Staff. We believe in potential, and we’re committed to providing comprehensive training to help you master the skills needed to excel in this role. If you’re a team player with a can-do attitude and a desire to deliver an exceptional dining experience, we want to hear from you. This is a fantastic opportunity to start your career in a dynamic and supportive environment.
Key Responsibilities
- Warmly welcome guests and guide them to their tables.
- Learn and understand our menu to confidently answer guest questions and make recommendations.
- Take food and drink orders accurately using our POS system.
- Serve food and beverages promptly and efficiently.
- Ensure tables are clean, tidy, and reset for the next guests.
- Handle guest queries and resolve issues with a positive attitude, escalating when necessary.
- Collaborate with kitchen and bar staff to ensure smooth service.
- Process payments accurately and efficiently.
- Maintain high standards of cleanliness and hygiene in the dining area.
- Contribute to a positive and energetic team atmosphere.
Required Skills
- A genuine passion for customer service and creating positive experiences.
- Excellent communication and interpersonal skills.
- A positive attitude and strong work ethic.
- Ability to work effectively in a fast-paced environment.
- Willingness to learn and adapt to new challenges.
- Team player mentality.
- Reliability and punctuality.
Preferred Qualifications
- Basic understanding of food hygiene practices (training will be provided).
- A keen interest in pan-Asian cuisine.
- Previous experience in any customer-facing role is a plus, but not essential.
Perks & Benefits
- Comprehensive training program for all new starters.
- Competitive hourly wage plus tips.
- Free meals during shifts.
- Generous staff discount across all Wagamama restaurants.
- Opportunities for career development and progression.
- A fun, supportive, and inclusive working environment.
- Access to an employee assistance programme.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.