About the Company
Lovisa is a fast fashion jewelry and accessories retail chain with a global presence, known for its on-trend designs and affordable prices. With a commitment to innovation and customer experience, we are expanding our digital footprint and seeking passionate individuals to join our dynamic e-commerce team in Australia. At Lovisa, we value creativity, dedication, and a drive for excellence, offering a vibrant work environment where talent is recognized and rewarded with top-tier compensation.
Job Description
We are seeking a highly motivated and detail-oriented E-commerce Coordinator to join our team in Fremantle, WA. This is an exciting opportunity for a professional who is passionate about digital retail and eager to contribute to the growth of a leading fashion accessories brand. The successful candidate will play a crucial role in managing our online store operations, ensuring a seamless and engaging shopping experience for our customers. This position offers top pay for the right candidate who can demonstrate initiative, strong organizational skills, and a commitment to achieving e-commerce excellence.
Key Responsibilities
- Manage daily operations of the e-commerce platform, including product uploads, inventory management, and content updates.
- Coordinate with marketing, merchandising, and IT teams to ensure timely execution of online campaigns and promotions.
- Monitor website performance, user experience, and sales trends, providing regular reports and actionable insights.
- Ensure product information, imagery, and pricing are accurate and optimized for search engines and customer engagement.
- Assist in the implementation of new e-commerce features and functionalities.
- Respond to customer inquiries related to online orders and website functionality, escalating issues as needed.
- Maintain a deep understanding of e-commerce best practices and emerging digital trends.
Required Skills
- 2+ years of experience in an e-commerce or digital retail role.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
- Strong understanding of website analytics tools (e.g., Google Analytics).
- Excellent written and verbal communication skills.
- Demonstrated ability to manage multiple tasks and projects simultaneously.
- High level of attention to detail and accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Experience in the fashion or retail industry.
- Basic knowledge of HTML/CSS for content formatting.
- Experience with email marketing platforms.
Perks & Benefits
- Competitive salary with opportunities for growth and advancement.
- Generous employee discounts on Lovisa products.
- Hybrid work model offering flexibility.
- Access to professional development and training programs.
- Dynamic and supportive team environment.
- Modern office space located in vibrant Fremantle.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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