About the Company
Carlisle City Council serves the vibrant community of Carlisle, Cumbria, dedicated to improving the quality of life for all residents. We are committed to providing essential public services, fostering community development, and ensuring access to safe, affordable housing. Our team works collaboratively to uphold the highest standards of public service, making a tangible difference in the lives of those we serve.
Job Description
We are seeking a dedicated and experienced Public Housing Coordinator to join our Housing Services team. This critical role involves managing and coordinating public housing initiatives, ensuring compliance with local and national housing regulations, and providing comprehensive support to tenants. The successful candidate will be instrumental in maintaining high standards of housing provision, fostering positive tenant relations, and contributing to the overall well-being of the Carlisle community. This position offers full benefits and the opportunity to make a significant impact within a supportive local authority environment.
Key Responsibilities
- Manage tenant applications, allocations, and transfers for public housing properties.
- Conduct regular property inspections and address maintenance issues promptly, liaising with contractors.
- Provide advice and support to tenants regarding tenancy agreements, housing rights, and responsibilities.
- Process rent payments, manage arrears, and administer housing benefit claims and queries.
- Resolve tenant disputes and implement appropriate interventions to ensure peaceful tenancy.
- Maintain accurate tenant records and housing databases in compliance with data protection regulations.
- Prepare reports on housing occupancy, maintenance status, and tenant welfare for senior management.
- Ensure all housing policies and procedures comply with current housing legislation and council guidelines.
- Collaborate with community partners and support agencies to provide holistic support to tenants.
Required Skills
- Proven experience of at least 3 years in housing management or a related field.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organisational skills and attention to detail.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Proficiency in Microsoft Office Suite and housing management software.
- Understanding of UK housing legislation and tenancy laws.
- Full UK driving license and access to a vehicle.
Preferred Qualifications
- Relevant qualification in Housing Studies, Social Work, or Public Administration.
- Experience working within a local authority or public sector housing department.
- Knowledge of local community resources and support networks in Carlisle.
- Ability to speak additional languages relevant to the local community.
Perks & Benefits
- Generous annual leave allowance.
- Comprehensive pension scheme.
- Flexible working options.
- Employee assistance program (EAP).
- Professional development and training opportunities.
- Cycle to Work scheme.
- Discount schemes for local services and retail.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
⚠️ Important Disclaimer
Welcome to Courierser Jobs. We publish job opportunities aggregated from public sources, employers, and job portals. We never charge any fees to access or use our website; all information is provided entirely for free.
Courierser Jobs does not directly offer or manage these positions, nor are we directly involved in the hiring process for the vacancies published on https://job.courierser.com.
If you suspect a fraudulent listing or have any questions, please contact us at techturna@gmail.com.