About the Company
Kogan.com is a leading Australian online retailer offering a wide range of products including consumer electronics, home appliances, and services. We are passionate about making the latest products and services affordable and accessible to all Australians. Our innovative and fast-paced environment thrives on creativity and customer focus.
Job Description
Kogan.com is seeking an enthusiastic and dynamic Virtual Brand Ambassador (Online) with a strong Social Media Focus to join our growing team. This is a fantastic opportunity for individuals passionate about digital engagement and ready to represent a leading Australian e-commerce brand from anywhere in Australia. This is a 100% remote position, offering flexibility and the chance to make a real impact on our online presence. As a Virtual Brand Ambassador, you will be the online voice and face of Kogan.com, interacting with our community across various social media platforms. You will play a crucial role in building brand awareness, fostering positive relationships, and driving engagement. We are looking for individuals who are natural communicators, highly motivated, and eager to learn the ins and outs of digital marketing and community management. Full training will be provided to ensure your success in this role.
Key Responsibilities
- Creating engaging social media content (text, image, video) that aligns with Kogan.com's brand voice and marketing campaigns.
- Actively monitoring social media channels for mentions, comments, and messages related to Kogan.com.
- Engaging directly with our online community, responding to inquiries, comments, and feedback in a timely and professional manner.
- Identifying and participating in relevant online conversations and trends to increase brand visibility.
- Collaborating with the marketing team to develop and execute social media strategies.
- Gathering feedback from the online community and reporting insights to relevant internal teams.
- Assisting in the development of online promotions, contests, and campaigns.
Required Skills
- Excellent written and verbal communication skills.
- Strong understanding and active presence on major social media platforms (e.g., Facebook, Instagram, TikTok, YouTube).
- High level of digital literacy and comfort with online tools.
- Ability to work independently and manage time effectively in a remote environment.
- Proactive, self-motivated, and eager to learn.
- A genuine passion for e-commerce and connecting with online communities.
- No prior professional experience required; full training will be provided.
Preferred Qualifications
- Personal experience managing active social media accounts or online communities.
- Basic understanding of digital marketing principles.
- Creative mindset with an eye for compelling content.
- An interest in consumer electronics, home goods, or other e-commerce product categories.
Perks & Benefits
- 100% Remote Work: Enjoy the flexibility of working from your home office anywhere in Australia.
- Comprehensive Training: Receive full support and training to excel in your role.
- Career Growth: Opportunities for advancement within our dynamic e-commerce company.
- Employee Discounts: Access to exclusive discounts on Kogan.com products.
- Collaborative Culture: Join a supportive and innovative team.
- Flexible Working Hours: Achieve a better work-life balance.
How to Apply
If you are interested in this position, please click the "Apply Now" button below. To ensure your application is properly considered, please prepare the following:
- An up-to-date Resume or CV
- A brief cover letter summarizing your experience and motivation
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
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